Senior Operational Business Systems Analyst

At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We're committed to fostering an environment for every employee that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. PennEngineering is seeking a motivated, excited, individual to be a part of the Information Technology Team. As the Senior Operational Business Systems Analyst, ERP at PennEngineering, you'll collaborate with teams that do truly amazing things. Join us as we build the future in Manufacturing and Engineering Perks and Benefits: Medical & Employer Paid: Dental and Vision Parental Leave 401k and Employer Match Paid time off and holidays Tuition reimbursement Paid On the Job Training Performance incentive bonuses Community Volunteering Talent Referral Bonus Program Employee Centric Culture Company Provided Technology (laptop, phone, monitors for office and home environment) Residency in one of PennEngineerings Domestic locations: Buffalo, NY; Danboro, PA; Waterford, MI, or Winston, NC. WHAT YOU WILL DO: The Senior Operational Business Systems Analyst will play a pivotal role in supporting and optimizing our Enterprise Resource Planning platform, JD Edwards, to meet the evolving needs of the business. This role involves working closely with stakeholders to gather requirements, create specifications, and implement changes that enhance business processes and drive efficiency, with a focus on manufacturing and distribution. The ideal candidate will have extensive experience with JD Edwards, strong relationship-building and listening skills, an ability to work independently and with a team, a deep understanding of strategic business directives, and a high attention to detail to ensure quality of delivery. Collaborate with business stakeholders to understand, influence, document, and prioritize business needs, including test cases, exceptions, and acceptance criteria for enhancements and new features. Communicate detailed requirements to development teams for implementation. Create process maps when necessary to help stakeholders and developers visualize as-is and to-be processes. Develop a strong understanding of existing operational processes, including manufacturing and distribution, inventory management, quality controls, production planning, supply chain, and day-to-day operational activities. Drive system utilization to enable improved decision-making, create business process efficiencies, and deliver sustainable and measurable business value through key performance indicators (KPIs) and regular business reviews. Understand JD Edwards platform capabilities and collaborate with the ERP development team to propose solutions that align with business objectives and improve operational efficiency. Provide training and support to end-users, ensuring they are proficient in using JD Edwards tools and features. Drive adoption activities. Communicate system improvements, automations, and features as released. Lead and manage JD Edwards projects, ensuring adherence to budget, project timelines, and quality standards. Serve as the primary project communicator, ensuring weekly progress updates during projects and tracking of key milestones with champions and stakeholders. Identify opportunities for process improvements and implement best practices to enhance system performance. Maintain comprehensive documentation of business processes within the system and user guides. Stay up to date on new releases by JD Edwards and identify opportunities to apply new features where appropriate. Network with other JD Edwards users and similar companies to identify and implement best practices. Ensure that JD Edwards implementations comply with relevant regulatory certifications where applicable. Ensure standard IS practices are met including service request tracking, change management, and outage tracking. Contribute as a global team member of the Operational Systems team, acting as a subject matter expert for manufacturing/distribution processes and applications. Serve as the liaison between Global Information Systems (GIS), Operations, Application Engineering, Supply Chain, and customers. Build system capabilities to drive business value focused on key operational pillars: Enable External Growth, Drive Customer Satisfaction and Loyalty, and Improve Team Efficiency. #LI-BS1 WHAT WE ARE LOOKING FOR: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; equivalent work experience will also be considered. 5+ years of experience as an ERP Business Systems Analyst or in a similar role supporting JD Edwards applications. Experience within the automotive industry is highly desirable. 5+ years experience developing In-depth knowledge of the JD Edwards platform, specifically in manufacturing or distribution modules. Experience with other JD Edwards modules is a plus. Proficiency in JD Edwards configuration and integration with other systems. Experience with JD Edwards development tools is a plus. 25%-50% Travel in PennEngineering's global footprint Residency in one of PennEngineerings Domestic locations: Buffalo, NY; Danboro, PA; Detroit, MI, or Winston, NC. ADDITIONAL SKILLS THAT WILL HELP YOU BE SUCCESSFUL IN THIS ROLE: Strong analytical and problem-solving skills, with the ability to analyze complex business requirements and design effective solutions. Proven experience in managing projects, including planning, execution, and monitoring. Ability to work collaboratively in a global team environment and communicate effectively with team members across the globe. Excellent communication skills, both verbal and written, with the ability to interact with all levels of the organization. Ability to build strong relationships with stakeholders across Operations, Engineering, Supply Chain, Leadership, and external vendors. Ability to work independently in a high-demand environment; self-starter and highly motivated. High degree of organizational skills and attention to detail with proven ability to work on multiple projects simultaneously within tight deadlines. Our commitment to Diversity, Equity and Belonging (DEB) endeavors to create a safe space for all employees and customers, regardless of age, race, sex, gender identity, national origin, or religion. We lift up voices and opinions by creating a respectful work environment where difference is valued, and we are doing our part to build towards a greater society where diverse points of view are celebrated.