Residential Counselor

Apply Description About Fountain HouseAt Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going. The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Community Oriented Recovery and Empowerment Services (CORES) and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members. Position SummaryFountain House's housing program provides a sense of safety and stability, ensuring that members (individuals living with mental illness(es), remain housed, establish a safe space for recovery, develop independent living skills, increase their self-sufficiency, and build a strong foundation from which they can achieve their life goals.Our Residential Counselors (RC) will provide exemplary care and support to our member residents. We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members' daily lives at the Residence. Shift: Tuesday, Wednesday, Thursday, Friday, and Saturday from 2pm to 10pm Pay Rate: $23.48 per hour Requirements ESSENTIAL DUTIES AND RESPONSIBILITIESMember SupportEngage and support members with apartment maintenance and cleanliness, training in necessary tasks for the upkeep of the residence environment and personal well-being of resident membersParticipate in an integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitionersAssist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage, and follow-up, etc.)Support a caseload between two-three members-member's list assignment is up to three depending on census Complete weekly progress notes for each assigned member in accordance with the guidelines of the Office of Mental Health (OMH)Develop Service Plans and complete Service Plan Reviews every 3-months for each assigned member in accordance with the guidelines Office of Mental Health (OMH)Observe the self-administration of member medication and document on medication monitoring sheetsAccompany members with medical appointments, clubhouse visits and community engagementsOversee and assist members with activities of daily life skills (ADL) that includes cleaning, proper hygiene, medication management skills, money management, fire safety, cooking, etc.De-escalate potential member crises and alert supervisor of ongoing issues if requiredLiaise with social practitioners to encourage consistent unit attendance for positive social wellbeingCreate problem-solving strategies to address member crisesBuilding Safety & MaintenanceConduct rounds to ensure safeguards are in place throughout residential space, for member safetyRequest work orders for building maintenance that adhere to city and state guidelines, including fire safety drills, and keeping maintenance logs General DutiesTransport members to community activities or medical appointments per requestResponsible for reception duties of the residence including answering the phones, scheduling, and taking accurate messagesAttend staff meetings and professional development training as requiredOther duties may be assigned as neededREQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALSUndergraduate degree required or an equivalent work experience and training in similar settings required1-3+ years' work experience in a residential, housing, or similar setting requiredProvide exceptional ongoing support and member confidentialityFlexible and able to work any residential shift, including evenings and weekends, as neededValid Driver's License highly preferred, not required Salary Description 23.48