Guest Attendant

1 day ago

West Monroe, United States Hotel Management and Consulting, Inc Full time

Guest Attendant at Woodspring SuitesHotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.Benefits:Hourly Rate: Dependent on experience, $12.25 - $14.25.DailyPay Access: Flexible pay options to access your earnings when you need them.Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees.Complementary benefit provided to all employees to assist with personal or work-related concerns.Opportunities for advancement within the company for dedicated employees.Primary Duties:Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins. Review and approval of front office paperwork and reports.Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.Sales & Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy.Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.Other Duties as Assigned.Preferred Qualifications:Minimum of one year in customer service; hotel operations experience preferred.Proficient computer skills.Excellent communication skills.Strong organizational, time management, and problem-solving skills.Proactive in solving problems.Physical Requirements:Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.

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