DOSAA Supervisor

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

CenterPoint Energy is looking for a Distribution Operations Service Area Supervisor to join our Distribution Operations Team located in Houston, Texas.

You will have the ability to: supervise a staff of administrative support employees known as distribution operations service area assistants (DOSAAs). This position will require frequent client interaction, data entry and management, report generation and the ability to manage multiple priorities. Additionally, this position will be responsible for supporting work processes, improvements, and initiatives for the Distribution Operations organization; managing all aspects of their team's performance and experience; and overseeing compliance with business processes.

Essential Functions

To be successful in this role you will:

• Provide support for on-the-job training and serve as a resource for direct reports related to company policies and procedures. Provide leadership in mentoring and provide developmental opportunities for staff.
• Responsible for maintaining employee supervisory logs.
• While serving as a SAP subject matter expert, will provide consistent and full value-based usage of SAP for the business and direct reports.
• Through DOSAAs, provides budget support to Financial Analyst when necessary.
• Monitors direct reports for compliance of work processes, and performs random audits on work orders, and work processes.
• Manages multiple responsibilities, tasks, and a large volume of work in a dynamic and demanding work environment while maintaining a positive professional presence.
• Leading and participating in teams to design, develop, test, implement, and monitor change initiatives, policies, and protocols.
• Establishing, planning and coordinating team activities and assuring successful completion of objectives and assignments.
• Soliciting, selecting, classifying, compiling, and analyzing data from multiple internal and external sources as needed to create, modify, coordinate, distribute, and monitor reports, summaries, and data bases.
• Using personal analytical and mathematical skills to design, prepare, monitor, and maintain data bases and reports using a variety of software and mainframe systems.
• Understanding and anticipating staff and customer/ client needs and proactively seeking and implementing effective solutions.
• Appropriately and discreetly retaining the confidentiality of personnel, accounting, and contract information.
• Communicating to a wide range of audiences in both written and oral form.
• Perform other appropriate duties as assigned by management.

Education Description

Your background includes:

• Requires a bachelor's degree in business or related field from an ac

Experience

• Requires at least five years of related experience.
• Must be proficient in SAP and business warehouse systems.
• Must have valid Texas Driver's License.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

Diversity, Equity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type: Full Time
Posting Start Date: 10/29/2024
Posting End Date: 11/05/2024

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

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