Civilian Dispatcher

Civilian DispatcherThe City of Baldwin Park offers an excellent benefits package with monthly health benefits contributions, bilingual pay, training pay, certificate pay, longevity pay, education pay, tuition reimbursement, and much moreCivilian Dispatchers are required to work holidays and weekends, as well as evenings, night, and early morning shifts. Dispatchers will work 12.5-hour shifts plus one 10-hour payback schedule once a month. Shift rotation occurs every three (3) months (day shift to night shift or vice versa), based on seniority. Applications without a valid typing certificate will not be considered. Please ensure that you attach a typing certificate to your application, as indicated in the minimum qualifications section. This is a continuous recruitment and may close at any time with or without prior notice.Under general supervision from the Civilian Dispatch Supervisor, the Civilian Dispatcher will have the ability to receive and transmit routine and emergency telephone and voice radio messages and to dispatch required law enforcement personnel and equipment.The incumbent will be responsible for various tasks including but not limited to:Receive incoming emergency and police business telephone and voice radio calls;Compile data and maintain records of emergency recorded, equipment and personnel dispatched;Send and receive information using a computer data terminal; Keep radio contact with units on assignments;May type a variety of information relating to law enforcement activities as permitted;May perform clerical tasks such as filing, record-keeping, typing, computer entry and compilation of data.Knowledge, skills, and abilities include:Working knowledge of modern practices and techniques of law enforcement, patrol, investigation, public relations and report writing.Knowledge of Vehicle and Penal Codes, laws of arrest, rules of evidence, and court procedures.Ability to communicate clearly and concisely, both orally and in writing.Ability to think clearly and act quickly in emergency situations.Ability to make accurate and factual observations, draw logical conclusions and make proper recommendations.Deal constructively with conflict and develop effective resolutions.Education, training, and experience guidelines include:One year of experience involving public contact, preferably requiring the use of radio communications equipment.Education equivalent to graduation from High School or GED Equivalent.Typing proficiency at 35 net wpm.Possession of a POST Public Safety Dispatcher Certificate is highly desirable.Typing Certificates must be a 5-minute timed typing certificate noting a net typing speed (after errors) of 35 wpm or more. This certificate must be dated within one (1) year of the application date and issued by an accredited school, agency, facility, or institution. ONLINE TYPING TESTS WILL NOT BE ACCEPTED. Emailed test results from typing test websites will not be accepted. Certificates must contain the following:Name of official emblem of the entity that administered the exam.Name of applicant.Number of corrected (net) words per minute typed during a 5-minute timed test.Date of certificate cannot be more than one (1) year as of the date of application submission.Signature and title of person verifying the typing test.Address and telephone number of the entity administering the exam.Adult schools, community colleges, and temporary employment service agencies provide typing certificates for a fee. The City does not reimburse for costs associated with obtaining a typing certificate. It is the applicant's responsibility to find a location that offers acceptable typing tests/certificates.