Security Supervisor

Security SupervisorRelocation Assistance available up to $15,000Pay range: $29.19 to $41.44/hrThe Security Supervisor oversees and evaluates security officers' activities across the healthcare system. They may work specific shifts or flexible hours, manage projects, and handle security technology systems, including administration, troubleshooting, and training. Their responsibilities also include managing and training officers who patrol and respond to incidents. Contributes to a positive work environment that promotes HMC values.

Essential FunctionsJob Duties & ResponsibilitiesPatrol and inspect facilities and grounds on a regular basis to detect and deter crimes, security violations and unsafe conditions. Prepare relating crime, incident or lost and found reports. Monitors and maintains closed circuit TV surveillance and two-way radio systems. Assesses environment of care deficiencies (e.g. lights out, fire-doors broken, excessive hallway clutter, missing fire extinguishers, etc.), and observes general activity of operations for any safety and/or security concern.

Safety & Emergency ResponseRespond to burglary or fire alarms and take appropriate action. Coordinate safety and security procedures during emergencies. Clear and reset alarm systems. Maintain contact and coordinate alarm data with the alarm monitoring company.

Protect patients, visitors and employees who are in danger or have been threatened and intervene when appropriate to reduce or defuse potentially violent situations. Standby as requested in certain situations to prevent disturbed or menacing patients, visitors or anyone else from being a danger to themselves or others. To assist the medical staff in controlling and restraining these individuals as necessary. Access Control & Facility ManagementControls access to specific areas as identified by the Security Manager, or Administrator.

Lock and unlock facilities on a regular basis and additionally, as requested by staff. Control traffic flow within areas and enforce parking regulations as needed at the Medical Center or Medical facilities. Sets up badge access to facilities for employee and contractor badges. Investigation & ReportingInvestigation Conducts interviews and gathers information needed to bring investigations to a close, conducts any follow-up contacts required to complete the investigation, contacts police department or has the victim do so if required, completes report and computer entry by end of shift.

Reviews officer reports and duty logs. Prepare crime, incident or lost and found reports. Team Supervision and SupportGuides and trains team members, provides support and feedback to help them improve their skills and performance. Organizes and assigns daily tasks, ensures smooth workflow and efficient use of resources within the team.

Scheduling officer shifts to meet HMC Security staffing requirements. Addresses team issues and challenges and participates in facilitating solutions and escalates complex problems when necessary. Fosters open communications within the team and with other departments, facilitating collaboration and teamwork. Make recommendations on disciplinary measures to be taken against safety/security violators.

Job SpecificationsMinimum QualificationsEducation & ExperienceHigh School Graduate or GEDMinimum 3+ years of directly related work experience in military, law enforcement, security & safety, or equivalent6 months of experience supervising others (may be formal supervision or informal lead, charge, etc.)Licenses & CertificationsDPSST (Department of Public Safety Standards and Training) unarmed professional temporary certification (PS 20)Basic Life Support certification required within three (3) months of hireDPSST Supervisory Manager License within 90 Days of hireRequired Knowledge, Skills, and AbilitiesIn-depth understanding of security reports; creation, analysis, interpretationKnowledge of Federal, State, and local regulationsKnowledge of FM radio operation and surveillance systemsEffective verbal and written communication, active listening, and interpersonal skillsTime management, prioritization, attention to detail, and multitaskingExcellent customer service skills including patience, empathy and problem-solvingProblem solving situations where limited standardization existsMathematics: addition, subtraction, multiplication, division, units of measure, common fractions, and decimalsMaintain a professional appearance and demeanorWear required footwear and bullet proof vestUse specialized equipment including but not limited to OC Gel Spray, Handcuffs, Expandable batonEffectively use computer and software applications as needed to perform job dutiesCollaborate effectively with healthcare team membersEffectively respond to the general publicAdjust to changing priorities and work demandsWork independently, self-discipline, self-direct, with the ability to inspire excellence in staff performanceAdditional Posting InformationHillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.