Program Manager

Program ManagerThe Program Manager will be responsible for the operation of the community-based program. The Program Manager will have the responsibility and authority for all actions, decisions, and performances within the total scope of the program. They are responsible for developing, implementing, and managing the clinical and operational components of the program. The Program Manager shares with the Executive Director the responsibility to provide quality evidence-based and trauma informed services to all youth and families receiving services, and for the hiring, training, and supervision of all program personnel. In the Executive Director's absence, the Program Manager will be responsible for the efficient management of the financial and physical resources of the agency. The Program Manager or assigned delegate will be accessible by telephone to assist in emergencies. The Program Manager will also maintain a manageable caseload initially until the need for a full time Program Manager is established.Responsibilities:Works with the Executive Director in developing effective treatment interventions for children and families involved with the child welfare and/or juvenile justice systemsEvaluates treatment programs and makes recommendations to the Executive DirectorDevelops and administers standards and procedures for all treatment staffAssists in the recruitment and hiring of qualified treatment staff and oversees training, supervision, promotion, and disciplineOversees training promotion and discipline of treatment staff and provides ongoing supervisionKeeps the Executive Director and client agencies informed of agency's programs and policiesMaintains a caseload and provide quality service to clientsRepresents and interprets the agency's programs and policies to the public custodial agencies, the courts, and the communityMaintains good working relationships with local, state, and national agencies, including schools, courts, welfare departments, probation departments, and other social service agenciesQualifications:Bachelor's or Master's degree accredited college or university, plus a minimum of two years of full-time employment experience providing direct casework services to children and families that includes providing services to families that need assistance in the protection and care of their childrenAdministrative and clinical skills and be capable of working effectively with children, adults, staff, parents, referral sources, and the communityCapable of selecting qualified personnel, delegating responsibility, giving support and recognition, and commanding respect and confidenceAbility to understand the special needs of children and families involved with the child welfare and/or juvenile justice systemInnovative and flexible enough to cope with interruptions, demands, and changing circumstancesPositive, effective, productive, as well as cooperative between staff, families, referral sources, and the communityAbout our Line of Business:StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education.Salary Range: USD $53,000.00 - $55,000.00 / YearALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com. Click here for additional FAQ information.Job Locations US-TN-CLARKSVILLE ID 2025-180881 Line of Business StepStone Family & Youth Services Position Type Full-Time Pay Min USD $53,000.00/Yr. Pay Max USD $55,000.00/Yr.