Field Desktop Technician

4 weeks ago


Sugar Land, United States Recru Full time

This position will be based out of either the Sugar Land or Katy office. It will support a region/territory, extending north up to Brenham, and south to League City, and west out towards Victoria.


*Will be required to use personal vehicle and be eligible for mileage reimbursement*


You will be the single point of contact for all IT-related issues at the assigned site. This includes taking ownership of all IT issues and concerns, ensuring the appropriate escalations, and assisting in determining the root causes of IT issues are understood and addressed.

  1. Will be traveling locally, within the territory up to 80% of the time.
  2. Will provide excellent customer service and build relationships with end users.
  3. Supporting all hardware and software on company desktops.
  4. Work with other IT groups to roll out hardware and software upgrades, implement new equipment and services, and assist with new product testing and special projects.
  5. Install and troubleshoot Microsoft Windows 10\11 operation systems and standard business applications, including desktops and laptops, and associated peripherals

Requirements:

  • Must be willing to travel up to 80% and possibly overnight stays.
  • Excellent driving record required, with no major violations within the last three years.



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