Retail Merchandising Support Associate, Bozeman Gallatin Valley

Merchandising ColleagueBe part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewAs a Merchandising Colleague - also known as a Front of House Colleague - you'll play a critical role in delivering a seamless, inspiring in-store experience. You will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well-organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up to date.Your attention to detail and commitment to operational excellence will directly impact our customers' experience. You'll be a visible and welcoming presence on the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued.Collaboration is key to this role. You'll work closely with colleagues across departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity and making every customer feel welcome by greeting them with a smile and offering your help whenever needed.How Our Merchandising Colleagues Spend Their DayOur colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives - setting the tone for an impactful shopping experience.On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations actively listen to their needs, and provide thoughtful assistance to create customer relationships to bring the customers back.Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting any needed merchandise moves.They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you. They collaborate with the team to tie up loose ends - reorganizing the department, restocking merchandise, and preparing the space for a successful tomorrow.We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.Who You AreFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityMust be able to: understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules/procedures in EnglishAble to create connection with customers, help the store achieve sales goals, and participate in sales-boosting eventsCreate a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connectionsAble to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choicesResponsible for acquiring new customers by opening credit accounts and sharing loyalty benefitsEffectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experienceWork seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experienceMeeting daily sales goal challengesEssential Physical Requirements You Will PerformThis position requires talking, lifting, constant moving, standing, and reaching with arms and handsStanding for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye levelRequires close vision, color vision, depth perception, and focus adjustmentFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactionsWhat We Can Offer YouJoin a team where work is as rewarding as it is fun We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Merchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial adviceAbout UsThis is a great time to join Macy's Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.