Youth Checking Product Owner

2 weeks ago


Charlotte, United States Charlotte Staffing Full time

Product Owner For Youth Banking SolutionsThis role is an office centric role requiring working in office five days per week at the downtown Charlotte location listed on the requisition. The Consumer & Small Business Bank (CSBB) Deposits team has management and P&L responsibility for a significant portfolio that generates a large share of revenue for the Truist enterprise, including net interest income and fee revenue. The team develops and drives product strategy, design, development, launch, execution, and ongoing management to meet financial and client objectives. The team works closely with multiple business partners including Corporate Treasury, Marketing, Sales Channels, Service Channels, Operations, and Technology to support high-level execution and Legal, Risk, and Compliance partners to ensure that all aspects of the business meet appropriate standards.As the Product Owner for our Youth Banking solutions within Consumer Deposit Products, you will play a pivotal role in helping families and young clients build strong financial foundations. Youth Banking is a key strategic segment for CSBB, designed to foster early engagement and create pathways for lifelong relationships. In this role, you will lead initiatives that attract and empower youth clients, drive account adoption, and deliver innovative experiences that educate and inspire financial confidence. Your work will strengthen portfolio growth, deepen family connections, and position our youth offerings as industry-leading solutions for the next generation.Essential Duties And ResponsibilitiesFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Monitor deposit performance trends across sales production, balance growth, client acquisition, client retention, net interest income, fee revenue, and overall revenue. Take initiative to identify improvement opportunities.Apply subject-matter expertise, industry knowledge, and technical understanding to projects related to deposits & debit products.Recommend new products and product enhancements by analyzing business and client needs, documenting requirements, measuring performance, and interpreting results to drive profitable growth, operational soundness, or regulatory compliance. Lead product development initiatives and other projects.Assist in the design and execution of marketing, promotional, and sales campaigns to drive client acquisition, deepening, and retention for deposits and debit products.Work with Channel Leaders, Complaints partners, and Enablement teams to research and resolve client issues and create product and process documents to assist in teammate training.Build and maintain strong working relationships with key partners (Marketing, Legal, Risk, Compliance, Distribution, Servicing, Operations, Analytics, Technology, etc.). Partner with senior business leaders to work as a part of cross-functional teams to drive successful strategic outcomes.Partner with analytics teams to identify and conduct analysis around client behavior and needs.Perform research into competitor products and industry trends.QualificationsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree in a business-related major with a strong academic record, or equivalent education and related training.4+ years of work experience within Banking or Financial Services.Strong partnership-building and collaboration skills with proven ability to drive projects to completion.Strong analytical and creative problem solving skills - ability to generate actionable insight and recommendations based on analytics.Demonstrated success working within cross-functional teams without formal authority.Excellent written and verbal communication skills. Ability to clearly convey insights and conclusions to peers and managers.Ability to successfully handle multiple priorities based on senior management direction.Ability to work independently and as a member of a team, and ability to take initiative and adapt to new responsibilities.Demonstrated ability to follow risk management guidelines and procedures and to identify and escalate risks.Ability to interact with third party vendors on ongoing monitoring and partnership activities.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.Preferred Qualifications:3+ years combined experience in consumer banking, small business banking, debit, or payments.Previous experience working with partners in marketing, finance, acquisitions, product development, and analytics.Understanding and experience on client interaction and client management. Experience working in a branch or client contact center.Experience in the product management lifecycle including idea generation, developing, implementing, and managing products and services.Experience working with data analytics partners.Project management experience.



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