Vice President of Operations

Vice President Of OperationsIsland Hospitality Management is seeking a dynamic and experienced Vice President of Operations. This strategic leader will report directly to the Executive Vice President and play a pivotal role in driving operational excellence, guest satisfaction, revenue growth, and team development across multiple properties.This position serves as the primary liaison for all regional operations, sales and marketing initiatives, property performance strategies, and issue resolution.Position RequirementProvide hands-on leadership and support to property teams in daily operations.Guide property leaders in developing and executing short- and long-term performance strategies.Ensure consistent implementation of service standards and operational initiatives.Drive continuous improvement in guest satisfaction and team engagement while maximizing financial performance.Forecast revenue and cost trends, managing discretionary spending to optimize portfolio-wide cash flow.Achieve budgeted revenue targets, market share goals, and profitability benchmarks.Analyze financial and operational data to inform business decisions and adjust labor and cost structures.Identify opportunities for revenue growth and cost efficiency.Oversee HR functions including recruitment, onboarding, performance management, training, and employee relations.Position QualificationsMinimum of 10 years experience in the Hospitality industry in property leadership or above property positionProven track record of exceeding the expectations of guests and team members in previous positionsMust be a decisive, educated facilitator experienced in resolving conflictsExcellent leadership, analytical and interpersonal skills to effectively communicate ideas, problems, and instructions (written and oral) with property, corporate, and executive teamsAbility to analyze situations, evaluate data, recommend, and implement courses of action to improve operationsAbility to use sound judgment in decision-making and react calmly and effectively in emerging situationsKnowledge of strategic planning and short and long-range goal implementationAbility to travel up to 80% of the scheduleExcellent time management skills and ability to work independentlyTraining:Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.Team Member Wellness Program:How We Thank You For All You Bring To The TeamRewarding Benefits Package:Healthcare including Medical, Dental, and Vision InsuranceIdentity Theft Protection InsuranceCommuter benefits including transit & parkingPet InsurancePTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance ProgramWellness Subscriptions including access to gyms, financial planning, counseling, and legal servicesPaid Sick and Vacation Time Family Leave401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contributionRewarding Hard Work:Incentive based bonus programFree room nights at our hotels and employee discounts within your hotel brandDiscounts for friends and family within your hotel brandTeam Member of the Month, Quarter, and Year recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locationsEqual Opportunity EmployerIsland Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.