Timekeeping Configuration Supervisor

About DHL and Finance & HR Services

DHL Group the logistics provider of the world with over 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Finance & HR Services (FHS) at DHL Group – that’s us We deliver shared services in Finance and HR for our divisions within the group.

Our Finance Operations team supports our group in all financial activities, e.g. regarding accounts payable and receivable, general ledger and corporate treasury. These include asset accounting, intercompany alignment, active collecting, customs invoicing, profit and loss accounting and payment factory for DHL.

Our HR Services run e.g. the payroll for more than 350.000 employees within DHL working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing and other services.

Ready to immerse yourself in the exciting world of FHS? Join the team and bring your expertise on board As part of the DHL Group, you will be working with a global network of FHS colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group join us in our AMERICAS region.

We are looking for an immediate, full-time, permanent position in AMERICAS at Westerville, Ohio.

Job Purpose:

The Timekeeping Supervisor performs specialized tasks across the Kronos timekeeping applications. This role serves as a configuration specialists to support the multiple business units with policy and contract changes in US and Canada. The Timekeeping Supervisor is responsible for configuring and supporting the Kronos application for payroll calculations, union contracts, and laws regarding paid time off plans.

Your tasks:

• Completes Kronos activities, such as: user view changes and set up, submitting Kronos IT tickets and running reports, and historical corrections
• Assists in audits and projects related to Kronos application.
• Works with internal and external parties to triage and resolve escalated issues from business units.
• Responsible for day-to-day activities pertaining to the Kronos application tickets and emails.
• Partners with site representatives and managers to provide end-to-end operational guidance and support.
• Supports year end task for configuration within Kronos timekeeping system such as holiday table, MX pay period dates and accrual updates.
• Runs and balances time files for the weekly and biweekly payroll runs for Supply Chain US and DGF US and supports Cost Rica group on Express time files and inquiries.
• Manages and responds to business unit staff and employee escalations (including analysis, resolution and employee communication, etc.). Ensures compliance with payroll policies and procedures.
• Manages multiple business units requests and updates to the Kronos timekeeping system and ensures that work is assigned to team members appropriately and completed timely.

Your profile:

Education Level

• CPP (Certified Payroll Professional) preferred
• Bachelor’s Degree or equivalent, preferred

Experience Level

• Bilingual (Spanish speaking), preferred
• Strong communication skills (oral & written); ability to effectively interact with others at all levels
• Strong analytical and problem-solving skills as problems faced are often complex and require extensive investigation and analysis
• Knowledge of ADP Vantage and Kronos Timekeeping, or similar time and attendance and payroll applications
• Advanced Excel Skills
• Exposure and knowledge of complex HR processes that impact timekeeping and payroll applications
• 3+ years of payroll experience, including expertise in a multi-state payroll environment, preferred, but not required
• 3+ years of timekeeping experience

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.