Dispatcher (Student)

3 weeks ago


Mound City, United States First Student Full time

First Student DispatcherFirst for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.At First Student, we are proud to offer:Wage: $18.20/hrHealth, Dental, Vision, 401k benefits provided2 weeks paid vacationExpected schedule: M-F 6a-10a and 2p-6p (summer hours M-F 830a-430p)Can be a hybrid work environment once fully trainedTremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentDispatcher Responsibilities:Oversees all routes and scheduling of busesCounsels and coaches drivers and monitorsHandles heavy phone and radio trafficTakes all scheduling and driver complaints, report to Location ManagerServes as primary communication liaison with major contracted customerMay handle charter reservations, billing, or driver payrollProvides solutions to drop-off and pick-up problemsHandle back-up driver duties or perform miscellaneous clerical duties as neededCompletes assignment of special projectsAssists with supervision of day-to-day operationsAssists with compliance (hiring and safety), as well as additional staff trainingsAll other tasks as necessaryDispatcher Experience and Skills Required:3-5 years experienceHigh school diploma or equivalentBasic knowledge of radio dispatch equipmentExcellent communication and customer service skillsAbility to deliver under time constraints and deadlinesPrevious terminal operations, dispatch, or driver experienceComputer literateSubject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reasonApply today to join our teamWe aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace.First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.


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