Sr.Infrastructure Analyst

Position: Sr. Infrastructure Analyst (Office 365 Engineer)

Location: St Paul, MN

Duration: 6 months

Responsibilities:

Engineer Office 365 and Collaboration applications

• Engineer and implement upgrades, patches or enhancements to the Exchange and SharePoint environment.
• Perform research, develop requirements, cost benefit analysis/justifications and recommendations for new technology.

Support Office 365 and Collaboration applications

• Respond to and resolve escalated incidents and problems for Office and related products
• Develop, automate, execute and continually improve processes to support the use of the workplace solutions
• Desired but not required architectural and engineering level knowledge of Exchange, SharePoint and Office 365

Required Skills:

• 4+ years IT infrastructure experience
• Demonstrated knowledge of IT technologies and infrastructure architectures.
• Knowledge of current and emerging technologies.
• Good planning and prioritization skills, strong analytical and problem-solving skills, risk assessment and management skills.
• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and to manage stressful situations.
• Interpersonal and communication skills to interact with and translate between various levels of associates (IT management, technical staff, business area customers, external parties).
• Skill to provide subject matter expertise and mentor less experienced staff.
• Ability to analyze requirements, design solutions and script or code customizations

Preferred Skills:

• Experience with Proofpoint, Symantec and archiving tools.

TB_EN