Seasonal Retail Sales Associate

Seasonal Retail Sales AssociateWe're hiring for the holidays Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.* As a member of our team, there's even more in store for you, including access to health care options and mental health + well-being programs and exclusive discounts on some of life's expenses. Whether you're looking for a part-time job, your first job, or the next chapter in your career, we have the opportunity you're looking for.*Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, and 30% off at Outlet.About Old NavyForget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll DoConsistently treat all customers and employees with respect and contribute to a positive work environmentPromote loyalty by educating customers about our loyalty programsSeek out and engage with customers to drive sales and service using suggestive sellingEnhance customer experience using all omnichannel offeringsBe accountable to personal goals which contribute to overall store goals and resultsSupport sales floor, fitting room, cash wrap, back of house, as requiredMaintain a neat, clean and organized work centerHandle all customer interactions and potential issues/returns courteously and professionallyExecute operational processes effectively and efficientlyTratar siempre con respeto a todxs lxs clientes y empleadxs y fomentar un ambiente laboral positivoPromover la lealtad al informar a lxs clientes sobre nuestros programas de lealtadInteractuar con lxs clientes para impulsar las ventas y el servicio mediante el uso de ventas por sugerenciaMejorar la experiencia de lxs cliente utilizando todas las propuestas omnicanalResponsabilizarte por las metas personales que contribuyen a los resultados y las metas generales de la tiendaBrindar apoyo en el piso de ventas, los probadores, el rea de cajas y la trastienda, segn sea necesarioMantener un lugar de trabajo limpio, ordenado y organizadoDesenvolverte con cortesa y profesionalismo en todas las interacciones con lxs clientes y al abordar posibles problemas o devolucionesEjecutar todos los procesos operativos de manera efectiva y eficienteWho You AreA good communicator with the ability to effectively interact with customers and your team to meet goalsA customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customersPassionate about retail and thrive in a fast-paced environmentA problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as requiredAgreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shiftsAble to utilize retail technologyAble to maneuver around sales floor, stockroom and office and lift up to 30 lbsEres buenx comunicadorx con capacidad de interactuar de manera eficaz con clientes y con tu equipo para alcanzar las metas establecidasEres proveedorx de servicios centradx en lxs clientes tanto en el piso de ventas como fuera de esa rea para ofrecer una experiencia excepcional a nuestrxs clientesEres una persona apasionada por el retail que prospera en un entorno vertiginosoSolucionas problemas con un enfoque centrado en la mejora continua, siempre escuchas, ests abiertx a la retroalimentacin y haces modificaciones segn sea necesarioTienes disponibilidad para trabajar en un horario flexible que se adapte a las necesidades del negocio, incluidos das festivos, turnos vespertinos, nocturnos y fines de semanaPuedes utilizar la tecnologa de retailTienes la capacidad de desplazarte en el piso de ventas, el almacn y la oficina, y puedes levantar objetos de hasta 13 kilos (30 lb)Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.