Store Manager
4 days ago
The Store Manager reports directly to the Director of Retail and works in close collaboration with supporting departments. He/she directs the Assistant Manager, Sales Lead, Sales Associate and all other employees essential to the efficient operation of the store.
KEY JOB FUNCTIONS
- Recruiting and develop professional people, provide excellent visual presentation and customer service, manage inventory, administration, ensure security compliance and control operating costs (according to budget).
- Motivate employees to achieve company goals and surpass their personal sales goals.
- Ensure that all employees comply with company policies, practices and procedures.
JOB DUTIES
- Ensure that qualified professional people are recruited and communicates all pertinent information to Payroll department before actually hiring.
- Ensure store operates within its predetermined budget (i.e. salary, inventory, expenses, etc.)
- Establishes weekly sales for store and personal and ensures objectives are met.
- Ensure that all personnel practices professional salesmanship according to company policies and procedures, in order to achieve maximum sales and provide the highest level of customer satisfaction.
- Adheres to and enforce loss prevention and security policies, credit policies and procedures i.e. credit cards, check approvals, employee purchases, deposit logs, return and exchange policies.
- Ensure that all merchandise is properly ticketed and attractively displayed and appoints people responsible for each of the store.
- Ensure stockroom is neat and well organized. Hold it merchandises is always up to date, transfers are properly executed and controls damages and mixes according to company policies.
- Communicates stock replenishment needs to Director of Retail, Inventory and Merchandising departments.
- Implement all company training programs effectively in order to train and develop personnel.
- Evaluate personnel once year and conducts six yearly appraisals with personnel.
- Enforce and complies with all store/company policy and procedures.
QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS)
- Related work experience: two years of selling experience ( retail or service industry)
- Physical requirements: able to bend, climb ladders, lift and move boxes up to 35 lb.
- Other qualifications :
- Strong leadership and ability to motivate people in order to achieve sales objectives
- Excellent verbal and written communication skills
- Service Oriented
- Fashion Oriented
- Willing to work retail hours
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