Automation Engineer

FedRAMP Continuous Monitoring Automation Engineer (Remote US):

Say hello to opportunities.

It‘s not every day that you consider starting a new career. We‘re RingCentral, and we‘re happy that someone as talented as you is considering this role. First, a little about us, we‘re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It‘s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We‘re currently looking for:

The RingCentral GRC team is looking for a technically focused individual to drive a range of FedRAMP related security work streams as well as help manage day to day team function. As a FedRAMP Continuous Monitoring Automation Engineer, you will play a pivotal role in enhancing the efficiency and effectiveness of our organization‘s FedRAMP compliance efforts. You will be responsible for designing, developing, and implementing automation solutions to streamline continuous monitoring activities, improve risk assessment processes, and ensure ongoing compliance with FedRAMP requirements. This role can be 100% remote, or a hybrid role based at one of our offices in Denver CO, Dallas TX, or Belmont CA.

Key Responsibilities:

• Design and develop automation solutions to streamline FedRAMP continuous monitoring activities, including security controls testing, vulnerability assessments, and compliance reporting.
• Evaluate and select appropriate automation tools and technologies to support FedRAMP compliance efforts. Integrate automation solutions with existing systems and tools to ensure seamless data flow and interoperability.
• Develop scripts, code, and automation workflows using programming languages such as Python, PowerShell, or JavaScript to automate manual tasks and processes related to FedRAMP compliance.
• Develop automated reporting mechanisms to generate FedRAMP compliance reports, dashboards, and metrics. Ensure accuracy and completeness of compliance data and documentation.
• Document automation workflows, procedures, and configurations. Maintain accurate and up-to-date documentation to support audit and compliance requirements.
• Conduct thorough testing and validation of automation solutions to ensure reliability, accuracy, and effectiveness. Address any issues or discrepancies identified during testing promptly.
• Collaborate with cross-functional teams, including IT, security, and compliance, to identify automation opportunities and requirements for continuous monitoring.
• Conduct regular reviews and audits of automated monitoring systems to ensure accuracy, reliability, and effectiveness in detecting security incidents and compliance deviations.

Required Skills:

• At least 5 years of experience in automation engineering, with a focus on security and compliance monitoring.
• Strong proficiency in scripting languages such as Python, PowerShell, or Shell scripting for automation purposes.
• Experience with automation tools and frameworks such as Ansible, Puppet, or Terraform.
• Knowledge and understanding how to use frameworks: Django, Celery
• Familiarity with cloud platforms such as AWS, Azure, or GCP, and their associated security services.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and develop innovative solutions.
• Effective communication and collaboration skills, with the ability to work closely with cross-functional teams and stakeholders.
• To comply with U.S. federal government security requirements, U.S. citizenship is required and your employment will be conditioned upon obtaining the Public Trust Verification.

Education/Prerequisites:

• Bachelor‘s Degree in Security or Information Security field.
• Relevant certifications, such as Certified Information Systems Security Professional (CISSP) or Certified Automation Engineer (CAE), preferred.
• Understanding of FedRAMP requirements, NIST Standards, and federal cybersecurity regulations
• Experience in identification, management, and reporting of risks and POA&Ms
• Experience performing FedRAMP assessments, authorization, and continuous monitoring (ConMon) of cloud service offerings is a plus

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral‘s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you‘re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral‘s work culture is the backbone of our success. And don‘t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. If you are hired in Belmont, the base salary for this position is between $140,000 and $170,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. If you are hired in Colorado, the base salary for this position is between $120,000 and $150,000.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.