Synergy Worldwide Dispatcher

Synergy Worldwide, LLC

Job Description: Dispatcher

Classification: Full Time, Exempt

Work Location: Synergy Worldwide, LLC, Medina, OH

Compensation: Base salary

Benefits: Health, dental and vision insurance, Retirement plan, Paid time off

Reports to: Sourcing Manager

Experience: 6 months – 1 year in Warehouse, Dispatch Operations, or Logistics (preferred, but not required)

Education: Associates Degree or Related Experience

Position:

Ensure effective coordination of inbound and outbound freight movements. The Logistics Planner will review and monitor the shipment’s delivery timeline to ensure the delivery reaches the customer quickly and safely. If there are any shipment or inventory issues, the Logistics Planner is responsible for addressing and resolving them.

Essential Functions:

• Coordinating transportation providers to ensure prompt and proper movement of shipments
• Responding to customer inquiries and referring clients to the proper channels
• Reviewing purchase orders and shipping documents to ensure accuracy
• Making special shipping arrangements as necessary
• Tracking and fixing shipping errors
• Preparing bills and invoices
• Managing distribution and shipment budgets
• Ensuring that the quality of all services provided meets the required standards
• Developing processes that make the supply chain more efficient and organized

Qualifications:

Positive attitude

Confident and persistent

Self-actualized

Creative ability and imagination

Excellent communication skills

Ability to work under pressure in a fast-paced environment

Excellent presentation and demonstration skills both in a group setting and, on the phone

Command of PC Windows environment including Microsoft Office

Demonstrates a high level of interpersonal skills to effectively communicate and present information to management, employees, corporate personnel, and vendor/suppliers.

Excellent analytical, problem resolution, negotiating and project management skills.

Strong organizational skills, and the ability to successfully manage multiple tasks and priorities to meet established and changing deadlines.

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