Operational Support Finance, Sales and Customer Success

Operational Support Finance, Sales and Customer SuccessAt Annexus Health, we are a team of dedicated professionals with backgrounds in life sciences, healthcare software technology development, and the healthcare provider setting. While we approach our work from different angles, we are united by our commitment to reducing financial and administrative burdens across the patient access journey to improve access to care and combat financial toxicity at both the patient level and the healthcare organization level.Operational Support Finance, Sales and Customer SuccessWe are seeking a detail-oriented, proactive finance professional to provide critical financial and analytical support within the corporate finance department and across finance, sales, customer success, and operational functions. This role drives key initiatives in forecasting, financial modeling, and analysis while ensuring seamless execution of business reviews, sales enablement, and platform-related projects. The position reports directly through finance with dotted line reporting and accountability to head of commercial who will contribute at a 50% level for development, reviews, and performance management. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional analytical and organizational skills, and is motivated by work that directly improves patient access to care.Finance, Forecasting & Business OperationsAnalyze data and prepare detailed analyses and reports to be included in internal- and external-facing reports and presentations, such as Quarterly Business Reviews (QBRs), Commercial Proposals, and Corporate Presentations (Board of Directors, Leadership, Sales, etc)Develop, refine, and maintain complex financial models and multi-year forecasts to support strategic planning, scenario analysis, and decision-makingConduct detailed financial analysis to identify trends, risks, opportunities, and performance drivers across revenue, expense, and margin metricsPartner with Finance leadership to deliver monthly and quarterly operational reports, ensuring deadlines and accuracy standards are consistently metSupport budgeting cycles, variance analyses, and ad-hoc financial projects as requiredSales & Revenue SupportCollaborate closely with the Sales team to develop and track revenue projectionsProvide deal analysis, pricing guidance, and margin impact assessments to support contract negotiations and renewalsPartner with sales leadership and growth operations to identify opportunities for process improvements, data integrity, and revenue growthCustomer Success & Platform SupportProvide operational support to Customer Success Managers (CSMs) for AssistPoint Analytics, evaluating financial assistance for reasonableness tracking, including identification of discrepancies and engaging teams (Operations/CSMs) for resolutionAssist with renewal management processes, including data gathering, reporting, and cross-functional coordinationAct as a resource for internal teams to quickly resolve finance-related platform questions and data needsCollaboration & Continuous ImprovementPartner with Finance, Sales, Customer Success, and Operations leadership to streamline workflows, automate reporting, and enhance data visualizationPartner with sales leadership and growth operations to maintain and improve documentation of processes, tools, and dashboards that support finance, sales, and CSM initiativesContribute to special projects and strategic initiatives to advance organizational prioritiesAbout You:Bachelor's degree in Finance, Accounting, Economics, or a related field (MBA or CPA/CFA a plus)25 years of experience in finance, FP&A, or related analytical/operational roles, ideally with exposure to sales operations or revenue analysisSuperior Excel skills, including advanced functions (nested formulas, array functions, pivot tables, data modeling, and complex scenario analysis)Proficiency with financial modeling, forecasting, and sales pipeline analytics; experience with BI or analytics tools (e.g., Power BI, Tableau, Looker, Salesforce reporting) strongly preferredStrong understanding of financial statements, budgeting, and variance analysisExcellent written and verbal communication skills with the ability to translate complex financial data into actionable insightsHigh attention to detail, strong organizational abilities, and ability to meet tight deadlines in a dynamic, fast-paced environmentDemonstrated ability to collaborate effectively across finance, sales, operations, and customer-facing teamsAnnexus Health is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.