Commercial Lines Account Manager

16 hours ago


Oak Brook, United States Insurance Placement Solutions Full time
Insurance Placement Solutions has an immediate opening for a Commercial Lines Account Manager with our client in the Chicago, IL area. The client account manager is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention, as well as the coordination of multiple tasks across teams to meet deadlines and quality standards. Commercial Lines Account Manager Responsibilities Coordinate the servicing of a book of business with all internal and external stakeholders Demonstrate an advanced level of knowledge of all commercial lines of insurance Monitor and address aged accounts receivable with clients Communicate and develop relationships with clients to ensure their satisfaction with services provided Escalate complaints and concerns to appropriate stakeholders Visit clients as necessary to review policies, audits, loss run analyses, and projections Oversee service commitments to ensure compliance by colleagues Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon Verify, dispute, and process audit endorsements in a timely manner Perform detailed audit reviews and present to clients Experience 3 years of experience as a commercial lines account manager EPIC system experience Licensing An Illinois Property and Casualty license is preferred Education High School diploma or equivalent J-18808-Ljbffr

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