Chief Information and Technology Officer

Chief Information and Technology Officer (CIO)Reporting to the Chief Administrative Officer, the Chief Information Officer (CIO) serves as the senior technology executive overseeing all information technology operations for the Department of Transportation (MassDOT). The CIO delivers strategic vision and leadership to ensure the agency's technology ecosystemencompassing hardware, software, data, and third-party servicesis reliable, resilient, secure, and continuously modernized. By aligning MassDOT's IT roadmap with the Executive Office of Technology Services & Security Secretariat (EOTSS) standards and security directives, while fiercely advocating for the unique needs of transportation programs, the CIO enables safe, efficient, and innovative solutions that directly advance the agency's mission to deliver a world-class, equitable, and sustainable transportation network for the Commonwealth.Duties and ResponsibilitiesDevelop and mature the security, risk management, and operational governance framework for MassDOT's technology environment, ensuring alignment with EOTSS directives while proactively mitigating cyber threats and enabling resilient, mission-critical operationsProvide strategic leadership for IT modernization, portfolio management, and innovation initiatives; oversee the reliability, scalability, and security of hardware, software, data assets, and third-party services to support safe and efficient transportation programsFormulate annual and multi-year IT budgeting strategies, capital investment plans, and resource allocation priorities; champion mission-critical technology needs within the Capital Improvement Plan and operating budget while demonstrating fiscal stewardship and ROIDirect enterprise architecture, standards, and procurement governance; ensure uniform policies, procedures, and best-value contracting for hardware, software, network systems, and professional services to maximize interoperability, economies of scale, and cross-agency utilityLead talent acquisition, workforce development, and vendor management; build high-performing IT teams and oversee contracts to deliver consistent, high-quality support for transportation applications and infrastructure statewidePerform business case development, cost-benefit analysis, and performance measurement for all major technology investments; validate alignment with agency goals and Commonwealth-wide efficienciesPreferred QualificationsThe CIO must possess knowledge of enterprise IT architecture, cybersecurity frameworks (e.g., NIS), cloud-native platforms (Salesforce, ServiceNow, Snowflake, AWS, Office 365) and emerging artificial intelligence technologies; familiarity with Commonwealth procurement laws, EOTSS standards, and capital planning processes is essential.Required skills include strategic planning and roadmap development, budget formulation and justification, vendor negotiation for multi-million-dollar contracts, and risk-based decision-making under constrained resources; the CIO must excel at translating complex technical concepts into executive and public-facing narratives.Key abilities encompass leading cross-functional teams in a unionized environment, forging consensus among diverse stakeholders (Secretary, EOTSS, RMV, Highway), driving organizational change during legacy modernization, and maintaining 24/7 mission-critical operations while proactively mitigating cyber threats that could disrupt statewide mobility and public safety.Pre-Hire ProcessA finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.About MassDOTThe 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers. MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.Minimum Entrance RequirementsThis requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least four (4) years must have been in a managerial capacity.Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and RewardsFor questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us. For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722. For a disability-related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at 857-274-1935.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.Job: Information Systems and Technology Organization: Massachusetts Department of Transportation Title: Chief Information and Technology Officer Location: Massachusetts-Boston-10 Park Plaza Requisition ID: 2500082W