Vice President, Client Processing I

2 weeks ago

Pittsburgh, United States BNY Full time

VICE PRESIDENT, CLIENT PROCESSING I - OPERATIONS PROJECT LEAD

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.

We're seeking a future team member for the role of Vice President, Client Processing I - Operations Project Lead to join our Global Payments and Treasury Services Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required).

In this role, you'll make an impact in the following ways:

  • Provides complex analytics and reporting services, working to improve and automate Client Processing systems
  • Deals with complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations)
  • May allocate/coordinate work within a team/project
  • Assists in communicating needs and issues with internal and external clients
  • Participates in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions
  • Solves complex problems based on an understanding and knowledge of the intricacies of the system
  • Uses in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions
  • Contributes to the achievement of team objectives

To be successful in this role, we're seeking the following:

  • Bachelors degree or the equivalent combination of education and experience is required
    • Advanced/graduate degree preferred
  • 7-10 years of total work experience is preferred
  • Prior Project Management, Business Analytics, and Quality Assurance/Testing experience highly preferred
  • Prior hands-on development experience of performance metrics dashboards
  • Vendor management experience preferred
  • Prior Scrum and/or Software Testing experience preferred
  • Self-directed/motivated in the ability to prioritize and organize workload
  • Highly adaptable to change

At BNY, our culture speaks for itself. Here's a few of our awards:

  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
  • Best Places to Work for Disability Inclusion, Disability: IN - 100% score,
  • "Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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