Facilities Technician

1 month ago

Elk Grove Village, United States Centersquare Full time

CenterSquare is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. CenterSquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions.


The CenterSquare Operations Technician 2 (F) position is responsible for supporting monitoring, troubleshooting and maintenance of both the electrical and mechanical infrastructure within the data center in a 24/7 mission critical environment. On-call rotation to provide emergency response required. Shift, evening, and weekend work expected.


Primary Responsibilities

· Support maintenance and repair of data center infrastructure per Cyxtera standards.

· Identify and troubleshoot the root cause of problems.

· Perform daily rounds throughout the data center and property to ensure site integrity.

· Assist and perform the verification of customer installation activities.

· Work with or provide oversight of contractors and service providers in the data center as appropriate.

· Monitor building management systems and other automated tools and applications to ensure operational efficiencies and compliance with service level agreements (SLAs).

· As a member of an on–call rotation, provide emergency response as needed. Shift, evening, weekend, and occasional overtime work required.

· Perform assigned tasks as part of a project team.

· Respond to both internal and external work requests within a timely manner delivering a high level of support.

· Understand, comprehend, and implement written method of procedures (MOPs).

· Ability to lift equipment up to 45 pounds. Standing, bending, kneeling, working from ladders and climbing stairs as needed to perform daily tasks.

· Work collaboratively with Operations Team to install/troubleshoot network cabling and support customer’s remote hands requests.

· Other duties as assigned.


Education & Qualifications

· High School Diploma or equivalent required.

· Technical certification(s) in critical facilities or data center environment preferred.

· 4-years of mission critical facilities operations experience preferred.

· Operational experience with data center critical infrastructure equipment (i.e., switchgear, generators, UPS, PDU, Chillers, RTU, CRAH/CRAC, Chilled Water systems, and VESDA).

· Work independently with minimal supervision.

· Ability to work with multiple vendors.

· Excellent organizational and communication skills.

· Maintain facilities related documentation.

· Proficient with Office productivity, ticketing system, computer aided design, and other applications.

· Ability to pass security clearance and/or background check via government or similar agency may be required.

CenterSquare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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