Business Intelligence Senior Analyst

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary As a key member of the Business Intelligence team within Coram Finance Revenue Cycle, you will design, build, and deploy intelligent solutions that drive automation, analytics, and operational excellence across the organization. This position focuses on transforming manual processes into streamlined digital workflows, developing AI-powered tools, and integrating advanced reporting and visualization capabilities. You'll collaborate with stakeholders to identify opportunities, deliver impactful technology solutions, and support continuous improvement in Finance, Revenue Cycle, and Operations. The ideal candidate combines technical expertise with a passion for problem-solving, innovation, and cross-functional teamwork. Key Responsibilities Collaborate with business stakeholders to translate process pain points into technical requirements. Design and deploy automated workflows to eliminate manual tasks Build end-to-end tools: search interfaces, workflow apps, dashboards, reporting, and more. Develop AI components: intelligent document processing (OCR/NLP), Gen-AI chatbots, and ML assistants. Create dashboards and reports to visualize impact and track performance. Write scripts and small programs to integrate systems, automate data flows, and support analytics. Contribute to both quick-win projects and larger strategic initiatives. Own solution lifecycle : requirements, architecture, ALM , testing/UAT, production readiness, monitoring, and continuous improvement. Required Qualifications 2-4 years of related business experience AI Development : Experience with OCR/ICR, NLP, ML models, Gen-AI chatbots (e.g., Azure Cognitive Services/Document Intelligence, OpenAI APIs). Cloud Experience : Azure, Azure Functions, Fabric, Service Bus/Queues, Logic Apps, Data Factory, Blob Storage or related. SharePoint : Development, document libraries, lists, intranet tools, UI/UX design BI Fundamentals : SQL, ETL, DAX, or M and/or data warehouse concepts. Workflow Design : Experience mapping business processes and implementing automation. Database & Integration : Python, REST APIs, relational databases, CSV/JSON/XML handling or any combination Microsoft Power Platform (any combination of) : Power Apps: Proven experience with Canvas Apps and Model-Driven Apps (Dataverse) and UI/UX design. Dataverse & Extensibility: PCF controls, plugins (C#), virtual tables, auditing. Power Automate (cloud and desktop), Power BI: Data Visualization & Storytelling for building actionable dashboards Copilot Studio (bot orchestration, grounding, agents) AI Builder (prompts, forms processing, document classification). ALM practices for solutioning, environment strategy, and governance. Preferred Qualifications Microsoft 365 Ecosystem Development : OneDrive, Dataverse integrations. SharePoint SPFx: custom webparts Teams Custom App Development : Build, package, and deploy Teams apps (tabs/bots/message extensions) with Graph API integration and Entra ID SSO. RPA Tools : Power Automate Desktop, UIPath, Automation Anywhere, Logic Apps, Zapier. Search & RAG : Azure AI Search, embeddings/vector stores, content chunking, prompt orchestration for enterprise copilots. Exposure to Systems : Dataiku/Alteryx, Epic, Salesforce, Rally, Jira and ePremis workflows Healthcare RCM & EDI : Working knowledge of HIPAA X12 (esp. 835 ERA ), payer crossover logic, and billing/collections/cash-posting processes. Stakeholder Engagement : Strong communication and documentation skills. Domain Awareness : Understanding of finance, billing, claims, and compliance workflows. Security & Compliance Awareness : HIPAA, SOX, PCI considerations in workflow design. UX Sensibility : Intuitive form and interface design for user adoption. Agile Practices : User stories, sprints, demos, backlog grooming. Soft Skills : Curiosity, empathy, adaptability, coaching ability, and a bias toward action. Education Verifiable High School Diploma required; Bachelor's degree preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $102,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 12/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.