Mission Support Administrator
4 weeks ago
Mission Support Administrator - DevelopmentalPatriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specialized services by combining security and risk management disciplines with a special operations and intelligence perspective. We are looking to hire a Mission Support Administrator - Developmental to join our team in the Northern Virginia area, where we provide the delivery of advanced IT hardware, mission-critical services, and integrated technology solutions to key branches of the U.S. government-including the Army, Navy, and Air Force-supporting their operational readiness, cybersecurity posture, and digital transformation initiatives. This position reports to the Program Manager. In this role, you will support a team, office, program, or project by coordinating and executing essential administrative functions that ensure smooth and efficient operations. Depending on the assignment, you may also be responsible for independently managing specific steps within end-to-end (E2E) workflow processes. This position is ideal for detail-oriented professionals with strong organizational skills who are eager to contribute to mission success in a fast-paced, collaborative environment.The Mission Support Administrator - Developmental will be responsible for the following:Manage or support day-to-day administrative operations of a work unitMaintain calendars, monitor email and phone communications for leadershipCoordinate meetings, conferences, off-sites, and represent the unit as neededDraft, proofread, and edit standard office correspondence and documentsSupport office move logistics and renovation coordinationProvide backup coverage for other offices to ensure continuous supportMaintain, organize, and archive office files and reference materialsManage personnel check-in/out procedures and access requestsGreet and escort office visitors and guestsRecord and manage time and attendance; troubleshoot system issuesAdminister internal databases and SharePoint; run reports and perform data clean-upArrange and coordinate travel, including passports, visas, and itinerariesPrepare and submit travel, POV, and training vouchersOrder and track office supplies; maintain inventory and coordinate equipment repairsSort and distribute mail, faxes, and other forms of communication; track status of incoming/outgoing documentsManage clearance passing, visitor access, and vault custodian dutiesExecute routine or transactional steps in workflow processesTrack, maintain, and analyze program-related metrics or statisticsUpdate assignment-specific spreadsheets and databasesResearch and analyze data from various sources; prepare and present status reportsInterpret and act on policy guidance in coordination with SponsorDraft and deliver briefings or written products for internal and external audiencesMonitor budget execution and assist with spend plan trackingReview process documentation for accuracy and completenessEnsure compliance with Sponsor policies and proceduresIndependently troubleshoot issues and perform quality checksAnalyze workflows and recommend improvements to enhance efficiencyShare best practices to support continuous improvement in administrative functionsOther duties as required or delegated by the Program ManagerRequired Qualifications:Must possess a high school diplomaOne to two (1-2) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently, maturity, judgment, and initiative.Applicable higher education may be substituted for up to one (1) year of work experienceFamiliarity with established policies, procedures, and guidelinesWorking knowledge of Agency and IC administrative processes, structure, and protocolsProficient in internal administrative support tools related to area of assignmentStrong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Analytical skills to assess moderately complex information and draw logical conclusionsClear and concise oral and written communication skillsAbility to deliver informational briefings to various audiencesStrong planning and organizational skills to manage and track workflow activitiesRepresentational skills (tact, diplomacy, protocol) to represent units at meetings (with Sponsor guidance)Customer service orientated with ability to understand needs and implement effective solutions for stakeholdersEffective time management to adapt to shifting prioritiesAbility to build and leverage professional relationships across the workforceHigh level of discretion and ability to maintain confidentialityAbility to complete PGI application process, fingerprints, and background investigation.Ability to pass a pre-employment drug screening and periodic random drug screening throughout the duration of employment.U.S. CitizenshipRequired Security Clearance:Minimum of a U.S. Government TS/SCI with PolygraphPreferred Qualifications:Associate or bachelor's degreePhysical Requirements:Work is typically performed in an office environment, requiring the use of computer terminals and standard office equipment to accomplish work objectives. The position may require lifting or carrying equipment averaging 50 lbs. Depending upon assignment, shift work and/or occasional local (e.g., within the WMA) and domestic travel may be required.Patriot Group International Inc. is a global mission support service provider with expeditionary capabilities, providing services to select clients within the intelligence, defense, and private sectors. PGI is a veteran-owned and operated company with experience performing in over 50 countries, including austere and high-threat environments.
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