Quality Manager

Quality ManagerYour Career Begins at Timken. If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.What We Offer:Competitive payComprehensive benefits package, including medical, dental and vision coverageBenefits start on first day of employment401(k) retirement savings plan with generous company match10 paid holidays per year plus paid vacationPaid parental leave at one year of serviceEmployee discounts on products and servicesEducation expense reimbursement, eligible to apply at first day of employmentOpportunities for professional development and career growthPosition Summary:The Quality Manager should have a diverse knowledge of super precision ball bearings, familiarity with aerospace and DOD applications a plus, and a diverse knowledge of the unique specifications and gauging methods for each type of product to ensure compliance to Timken and customer specific requirements. The manager should have some background with CMM gaging and experience applying this technology and programming in a job shop environment with over 7000 SKU's. The Quality Manager is responsible for the plant's quality management system (QMS) and associated metrology equipment for the plant.Essential Responsibilities:Customer Satisfaction:Accountable for establishing the system for product quality appraisals in the manufacturing process to meet internal specifications and global customer expectations.Must communicate with internal sales and service engineers as they interface with customers.Responsible for responding to customer complaints in a timely manner.Manage rework operations and required customer documentation.Possess general manufacturing and application knowledge of miniature precision ball bearings.Coordinates customer PPAPs & FAI's.Manage all product and process audits to ensure compliance, including customer audits, internal quality audits, and outgoing quality audits.Quality Management System:Responsible for attaining and maintaining quality certifications and communicating with the 3rd party registrar. This includes NADCAP and AS9100 certifications.Responsible for maintaining all metrology methods and calibrations. Responsible for the metallurgical integrity of the plant's heat treat process, including quality systems concerning product metallurgy.Responsible for implementing and maintaining all aspects of the Timken Quality Management System (TQMS) and implementing the modules as required.Supplier Quality:Responsible for assuring incoming product quality.Works with corporate Supplier Development to assure suppliers maintain a quality system and proper controls during the manufacturing of the product.Works with corporate Supplier Development to resolve quality issues/complaints with suppliers, while balancing the risk to our customers and to the supply chain.Continuous Improvement:Manage and direct quality related continuous improvement to reduce scrap and lower operations costs.Coordinates machine and gaging capability studies while making recommendations for continuous improvement as a result of these studies.Metrology:Responsible for maintenance, certification, calibration, and availability of all CMMs, "hard" gauges, electronic gauges and product masters required.General Responsibilities:Responsible for the training and development of team members in the Quality Dept.Lead Management team in review of plant quality metrics and promote the use of disciplined problem-solving techniques and corrective action to drive continuous improvement in all areas of the plant.Basic Qualifications:Bachelor's degree in engineering, materials, management or another technical fieldMinimum 3-5 years' experience in a manufacturing environmentExperience developing and maintaining quality management systems - including metrology and SPC.Excellent written and oral communication skills.Experience interacting with suppliers and customers.Excellent computer skills and ability to analyze data.Preferred Qualifications:ASQ: Certified Quality Engineer, Certified Quality Auditor and/or Certified Quality ManagerMasters DegreeShainin or Six-Sigma Certification.Experience in project management.Experience managing a QMS.Experience in metal working - including machining, heat treating, grinding, and assembly.Experience with quality systems in a NADCAP and/or AS9100 certified plan.Location: Timken, Keene, NHJob Type: Full-TimeShift: Day ShiftSalary Range: $98,000.00- $140,000.00All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.