Chief of Staff

Chief of StaffInterface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.Interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, Interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.Role OverviewAs Chief of Staff, you will operate as a strategic extension of the CEO driving focus, alignment, and execution across the company. You'll play a pivotal role in scaling the organization, shaping cross-functional priorities, and ensuring operational excellence as we accelerate growth.This is a high-impact, high-visibility role, ideal for someone who thrives in ambiguity, has a strong strategic mindset, and can execute quickly. You will work closely with the leadership team to drive strategic initiatives, ensure accountability, and turn strategy into action.The scope of work will range from strategic initiatives that help the organization scale to tactical and operational activities including managing the CEO's inbox, scheduling meetings, prioritizing communications, and ensuring the CEO's time is focused on the most important issues.Key ResponsibilitiesPartner closely with the CEO to define, operationalize, and track company-wide strategic priorities and initiatives.Act as a thought partner to the CEO surfacing insights, identifying gaps, and accelerating decision-making.Manage day-to-day CEO workflows, including inbox triage, scheduling, and follow-ups to ensure operational efficiency.Drive execution of high-priority initiatives across GTM, Product, and Operations.Work with the CEO and functional leaders to align strategic projects with business goals.Ensure key initiatives are resourced, on track, and delivering measurable outcomes.Build dashboards and reporting cadences that give leadership clear visibility into performance (e.g., pipeline health, adoption, retention, org scaling).Anticipate and unblock operational issues before they escalate.Ensure a strong rhythm of communication and accountability across the org.Partner with the CEO on board communications, investor updates, and strategic narrative.Support external engagements with key customers, partners, and industry stakeholders.Coordinate preparation and follow-up for key leadership and investor meetings.Act as a force multiplier for the CEO's time ensuring focus on the highest priorities.Own preparation and follow-up for leadership meetings, strategic offsites, and decision forums.Drive clarity and alignment across teams through structured communication and coordination.Qualifications8+ years of experience in management consulting, strategy, operations, Chief of Staff, or equivalent roles in a high-growth B2B SaaS or technology environment.Experience working as a Chief of Staff in scaling organizations during Series AC growth stages is preferred. Proven ability to lead cross-functional initiatives and work with senior executives.Exceptional communication, analytical, and structured problem-solving skills.High bias for action with the ability to operate in fast-paced, ambiguous environments.Based in the Bay Area with ability to work from the office as necessary.Why This Role MattersThis is a foundational role working directly with the CEO and leadership team.You'll shape how the company operates and scales during its most critical growth stage.Your impact will be visible in faster execution, stronger alignment, and accelerated business outcomes.CompensationSalary and Variable Compensation: $200,000 $225,000 (depending on experience)Equity package commensurate with stage and impact potential.BenefitsHealth: Medical, dental, and vision insurance, plus wellbeing programsTime Away: Flexible time off and public holidaysFinancial: Equity, 401(k), ESPP, life and disability insuranceGrowth: Direct exposure to leadership, strategic projects, and professional development resources