Senior Workforce Management Professional; Workforce Planning

Senior Workforce Management ProfessionalBecome a part of our caring community and help us put health first. The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making. The Senior Workforce Management Professional plays a pivotal role in supporting Medicaid Inpatient and Outpatient Utilization Management forecasting and staff planning activities. This position is responsible for assessing organizational staffing levels, identifying requirements, and formulating solutions to meet strategic workforce objectives. The incumbent will provide robust analysis of talent needs and staffing models based on enterprise-level strategic planning, and will begin to influence the direction of departmental strategy through expert insights and recommendations.Key Responsibilities:Conduct in-depth analysis of historical utilization trends, forecast future staffing requirements, and provide actionable recommendations to senior leadership.Evaluate organizational structures and recommend enhancements to improve efficiency, service delivery, and alignment with business objectives.Collaborate with cross-functional teams to ensure workforce plans are integrated and support overall enterprise goals.Utilize advanced analytical tools and methodologies to model staffing scenarios, assess risks, and develop contingency plans.Present findings, forecasts, and recommendations to leadership and key stakeholders to inform data-driven decision-making.Exercise independent judgment on moderately complex to highly complex issues related to technical approaches for project components.Demonstrate considerable latitude in determining objectives and approaches to assignments with minimal supervision.Monitor ongoing workforce metrics and adjust planning as needed to respond to changing business conditions, regulatory requirements, and strategic priorities.Use your skills to make an impact.Required Qualifications:5 or more years of staff planning or finance experience.Demonstrated experience collaborating with the WFM team to develop and implement workforce planning strategies to ensure optimal staffing for clinical functions.Working knowledge of Microsoft Word, Excel, and PowerPoint.Strong analysis, critical thinking, and analytical problem-solving skills.Ability to handle multiple tasks and deadlines with attention to detail.Proven experience in workforce planning within back-office teams.Strong analytical, quantitative, and strategic planning skills.Ability to translate complex data into clear recommendations for operational and strategic initiatives.Demonstrated ability to influence departmental strategy and collaborate effectively with diverse teams.Excellent communication skills, both written and verbal, for presenting analysis and recommendations to leadership.Advanced proficiency with workforce management software and analytical tools.Preferred Qualifications:Advanced degree.Staff planning experience in Medicaid markets.Knowledge of Medicaid market compliance regulations.Additional Information:Interview Format: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours: 40Pay Range: $71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan.Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off, disability, life insurance and many other opportunities.Application Deadline: 11-24-2025About Us: Humana Inc. is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or disability. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion.