Sales Associate
2 weeks ago
Sales Associate – Roman and Williams Guild
Roman and Williams Buildings and Interiors, founded by Robin Standefer and Stephen Alesch in 2002, is known for creating memorable spaces and enduring objects. In December 2017, they opened Roman and Williams Guild, a dynamic retail venture in the heart of SoHo, New York.
RW Guild is searching for a seasoned Sales Associate with strong selling skills and team spirit that will take our team to new heights. Sales positions at RW Guild are exciting and dynamic – crossing the worlds of custom furniture & lighting, design, and fine art. We have built a unique brand with many entry points (our main showroom, our restaurant La Mercerie, our Gallery, our website, and our events) and guiding people through our ecosystem is a fulfilling experience based in authenticity and education, helping our clients elevate their everyday by living with art. Having a direct connection to the artists, master craftsmen and designers we represent is what drives our passionate team.
The ideal candidate will be driven, goal-oriented, entrepreneurial and able to smoothly transition into the Guild brand. Focusing on partnering with our Sr. Sales Executive to assure that day to day tasks and necessary floor coverage are always considered priority. The Sales Associate will have a strong inter-personal skills, experience in home goods, fine art, design, and/or furniture retail.
The Sales Associate will be reporting to the Sr. Sales Executive.
KEY RESPONSIBILITIES:
- Use product information and design knowledge to show and explain merchandise features and benefits
- Use product knowledge and selling techniques to drive sales that will contribute towards store and individual sales goals
- Partner with Senior Sales Specialists as appropriate to client needs
- Close the sale, enter customer orders and recap of appointments
- Suggest additional items based on assessing customer needs post visit
- Help customers in a courteous, knowledgeable, and enthusiastic manner
- Develop and maintain a thorough knowledge of the Guild products and brand vision
- Provide product feedback that will enhance product offering to clients
- Participate in ongoing product training with the buying team
- Act as customer care when necessary, providing full and complete information in a timely manner to support the resolution of all client service issues
- Participate in marketing activities and events at the Guild to support building client relationships
- Take initiative to fulfill customer needs in a timely and appropriate manner
- Demonstrate an enthusiasm for design, including designers and the design industry Skills &
Requirements
- Previous retail sales experience required
- Superior communications skills, both verbal and written
- Ability to identify clients’ needs and provide a dynamic client experience
- Design savvy with a love for Home Furnishings
- Attention to detail and outstanding problem-solving skills
- Ability to work nights and weekends
REQUIREMENTS:
- Experienced background in Luxury Retail
- Consistent track record of success in a sales position
- Goal oriented and a team player
- Excellent time management/project skills
- Computer proficiency with MS Office; Outlook, Excel, Word
- Excellent communication - verbal and written.
- Ability to recognize and react to changing work demands
- Must be able to pack, unpack and move stock when supporting in receiving / stocking functions.
- Availability to work nights and weekends (a typical shift would be 12pm-9pm)
- Ability to work throughout holiday season
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