Senior Director, Chief of Staff

Chief Of StaffLumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.This individual contributor position will focus on supporting the office of the Chief Product and Technology Officer (CPTO). You will collaborate with the product, technology, and executive teams, as well as internal and external business leaders, to ensure the effective operation of the office. The Chief of Staff will have a direct impact on leadership team productivity, delivery of strategic initiatives, program management, communications, and alignment of objectives throughout the product and technology functions. This role is also responsible for program management of the Technology Leadership Development Program.The ideal candidate should have proven leadership experience in results-oriented roles, exceptional storytelling, communication, and project management skills, and a strong background in product and technology strategy, with a special focus on executive-level advising and establishing robust cross-functional partnerships.This is a remote opportunity open to candidates located anywhere in the U.S.The main responsibilities include:Provide oversight and guidance to projects of high importance within product and technology domainsDevelop communications for audiences ranging from internal product/tech teams to the Senior Leadership Team, company-wide, and external stakeholders; partner with internal communications teamsPlan and execute meetings and events including product and technology strategy sessions, quarterly townhalls, weekly staff meetings, and key process reviewsSupport internal and external presentations, including the design of compelling content and storytelling for technology and product initiativesExercise considerable latitude in decision-making; may work with outside vendors to identify, develop, and deliver programs and support materialsLeverage data and analytics to drive initiatives and ensure accuracy in technology and product reportingEnsure confidentiality with sensitive topics and initiatives, especially around product launches and technology investmentsFacilitate daily operations through collaboration with senior management and department leaders in product and technologyBuild effective relationships with the CPTO, product, technology executives, and other supporting leadersUtilize critical thinking and needs assessment skills to analyze, problem-solve, and anticipate needs in a fast-paced technology environmentAct as a change agent for the organization and aid in the development of innovative solutionsAct in place of the CPTO as requestedWhat we look for in a candidate includes:Typically 8+ years of product, technology, or related experience with a Bachelor's Degree, or 6+ years with a Master's DegreeStrong verbal and written communication skills with the ability to negotiate, collaborate, and communicate with various levels of leaders throughout the organizationExperience in creating compelling, innovative executive-level presentations and communications (using data and storytelling)Exceptional problem-solving and analytical skills, especially in technology and product contextsAbility to partner cross-functionally with finance, product, and technology leadership to create and drive a budgetDemonstrated virtual team leadership capabilities and ability to work effectively with all levelsStrategic thinker and planner with the ability to translate strategy to tactics and drive operational details in product and technology initiativesHighly structured and organized in driving the business rhythm while being flexible and adaptableAbility to analyze complex, disparate data, utilize and present data interpretation to inform decision making for technology and product strategyExperience leading and driving complex projects with multiple work streams spanning different business unitsAbility to act with urgency and courage in a dynamic technology environmentProject management expertise handling multiple projects simultaneously under time constraintsDirect leadership backgroundCross-functional understanding of the product and technology organizationCompensation: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges:$174,876 - $233,168 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY$183,621 - $244,827 in these states: CO HI MI MN NC NH NV OR RI$192,364 - $256,486 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WALumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.Background Screening: If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.Equal Employment Opportunities: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.Disclaimer: The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.