Team Member Advisor

Team Member AdvisorJoin our People & Culture team as a Team Member Advisor, where you'll play a key role in supporting leaders and team members across a variety of departments. From coaching leaders and navigating team member concerns to supporting training, hiring, and engagement effortsyou'll be a go-to resource for building strong teams and a positive work environment. If you're approachable, solutions-oriented, and passionate about helping people thrive, this is the role for you.What does a Team Member Advisor do?Provides an advisory and consultancy service to staff and management on a range of People & Culture issues, procedures and policies consistent with employee standards and guidelines.Develops professional rapport with assigned supervisors and department heads to provide effective coaching on a variety of People & Culture issues to include team member relations, retention, grievance matters, organizational design, staff development, performance management and benefits administration.Facilitates both structured and informal training with department leaders in areas of policies and procedures, administrative practices, corrective counseling, performance management and corporate culture and values.Effectively administers the corrective counseling policy and problem resolution policy, displaying objectivity and excellent judgment to reduce organizational liability.Supports departmental recruiting and selection efforts, assisting in designing and conducting effective interview processes for targeted positions.Assists operating departments in aligning procedures, standards, and staffing with defined business objectives.Provides consistent education and enforcement of the harassment policy and acts as initial review of all claims.Monitors departmental communications for assigned departments to ensure consistency with Nation policy.Maintains working knowledge of all People & Culture functions to include pre-employment processing and licensing, benefits enrollments, training, event coordination, and intervention procedures.Continually assesses work environment for assigned departments.Acts as a first point of contact for Department Heads in identifying, developing and proposing changes in positions, structure, compensation and reporting relationships to improve operational effectiveness.Reviews and processes all team member termination documentation to ensure accuracy and consistency.Analyzes people related metrics and People & Culture performance indicators and makes appropriate recommendations to department heads.Establishes a consistent and reliable People & Culture presence to meet operational needs of departments assigned.Who We Are:We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.Work ExperienceTo be successful as a Team Member Advisor, you'll need:At least 3 years of experience as a Human Resource Generalist, with a focus on employee relations.Bachelor's Degree in Human Resources or related field or equivalent experience.Excellent conflict management skills and ability to cope with sensitive situations with emotional maturity.Previous experience in a supervisory role preferred.Proven knowledge of labor and employment laws.Ability to accommodate early morning, evening or weekend appointments to meet department operational needs.Excellent interpersonal and leadership skills and sound judgment.Must be able to adhere to strict confidentiality policy.Excellent oral and written communication skills and ability to interface and network.Working knowledge of personal computers including word processing, spread sheets, and windows.Knowledge of policies & procedures as they pertain to Human Resource Administration.Strong math skills and analytical ability required.Evaluation, assessment and decision-making skills.Excellent organizational skills.Ability to stand/walk for long periods of time and lift up to 10 pounds.What we value:Positivity Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.Growth Opportunities We offer a successful journey, including hands-on training and support to advance your career.Empowerment We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.BenefitsWhy choose Turning Stone Enterprises?Paid weeklyVariety of schedulesPaid time offTuition assistanceCareer-building professional developmentDiscounts from dining to fuel to concertsTeam Member appreciation eventsQuality healthcare and dental benefitsA robust 401K retirement planDealer SchoolFinance Scholarship ProgramWhy You Will Appreciate Us:At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team