Efax Resource

OKLAHOMA CITY, OK(Onsite Day1)

JD

• Should have 7+ years of working experience in Fax, e-Fax solutions, Telecom and IP Telephony products.
• Should have knowledge of Fax integration with exchange, AD, LRS.
• Working experience of migration of on-prem Fax to e-Fax/cloud solutions.
• Should have working experience in Cisco Unified Communication and Contact Center products.
• Single point of contact for Customer / end user to receive assessment, support and maintenance for IP Telephony, network devices, Servers and end points.
• Handling IPT L2 / L3 tasks.
• Hands on Experience to Install, upgrade, support and troubleshoot Cisco CUCM, Cisco Unity, IP Phones, CUBE, Jabber, SAML, LDAP, SSO, Expressway, etc
• Excellent understanding of protocols like SIP and H323, routing protocols, SNMP, MPLS, SRV, DNS, certificates, etc.
• Diagnose and quickly resolve a wide range of Telephony and networking problems.
• Good understanding PSTN concepts like, TFN, DID, ANI, etc.
• Can work with delivery. Generate different documents as per business requirements.
• Knowledge of the network & windows components is essential.
• Understanding of design concepts.
• Working experience as Vendor

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”