Desktop IT Specialist __Spanish Bilingual Support

4 weeks ago

Fort Worth, United States Syntricate Technologies Full time

Position- Desktop IT Specialist __Spanish Bilingual Support Duration-Contract Location- Fort Worth, TX JD • Support and troubleshoot Windows 10 Operating System related issues • Diagnose and resolve system and network related issues on desktops, peripherals and related equipment. • Support and troubleshoot Microsoft Office (especially Outlook) • Handle and resolve all problems escalated from customer helpdesk in a timely manner. • Work with backend global teams to remediate and escalate issues as needed. • Make recommendations for desktop performance improvements (and lead their execution) • Be responsible for application upgrades and escalated trouble tickets. • Provide desktop computing customer service and support. • Configure and manage software Package Distribution via SCCM. • Create and maintain related documentation and knowledge base. • Help keep end users productive through monitoring, maintenance, strong documentation, and fixing issues in a timely manner. • Be responsible for monitoring, managing, troubleshooting and maintaining client service quality for remote users via VPN • Spanish Bilingual Support is a mandatory requirement Windows 10 8-10 Years' experience Regards, Pallavi Verma Sr. Technical Recruiter | Syntricate Technologies Inc. Direct : 781-552-4333 | Email : pallavi@syntricatetechnologies.com | Web: www.syntricatetechnologies.com We're hiring connect with us on LinkedIn nd visit our Jobs Portal Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe .

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