NationalLink Scheduler

4 weeks ago


Coraopolis, United States ServiceLink Full time

SchedulerScheduler is responsible for identifying, locating and scheduling signing agents associated with the closing management industry nationwide, following the selection and assignment process based upon company established standards determined by Senior Management.Please note - this is a HYBRID role. All candidates should be reasonable commuting distance to Moon Township, PA.ResponsibilitiesEssential Duties And Responsibilities:Review Work In Progress (WIP) to ensure timely completion of scheduling requestsSchedule a minimum of 30 orders in an 8 hour day (3.75 average per hour) on a consistent basisLocate and contract approved signing agents to secure their services, including verifying feesContinuously monitor and renegotiate signing agent fees and attempt to reduce costsExplain company policies and procedures to signing agentsConfirm closing appointments with signing agents, borrowers & clientsRespond to email and phone calls promptly during normal business hoursConduct business in a professional and courteous manner at all time, adhering to organizational and departmental policies and proceduresAttend and participate in team meetingsAll other duties as assignedQualificationsMinimum Qualifications:Education: High School diploma or equivalentWork Experience: Prior work experience within real estate industry and/or in vendor management preferredKnowledge Base: Basic understanding of real estate titles and closing procedures preferredCommunication: Able to communicate professionally both verbally and through email with vendors, borrowers, clients and within the organizationGeneral Skills: Proven customer service skills, strong attention to detail and ability to multi-task in a fast-paced environment; ability to prioritize in order to meet deadlinesComputer Skills: Basic knowledge of personal computer operation; typing and data entry skills; must be able to type 30-35 wpm with 95% accuracy, familiarity with Microsoft Office (Outlook, Word, Excel)