Field Service Technician

1 week ago

Addison, United States Sparkstone Electrical Group Full time

POSITION SUMMARY:

The Field Service Technician will perform on-site servicing, diagnostics, and repairs for customer’s electrical products or equipment. This position will check work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools required, equipment, and parts needed for installation of repairs. Also, determines what solution will be most effective to ensure minimal downtime on equipment.


POSITION LOCATION:

Addison, Illinois


In This Role You Will:

  • Work on assigned projects for electrical equipment.
  • Deliver technical solutions to customers.
  • Perform less conventional complex engineering assignments that may involve equipment or product design, testing or martials, process studies, or research investigations.
  • Display proficiency in the following: Test Equipment Operations, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection and Control Design.
  • Generate timely and accurate service reports on work, product performance, and warranties.



POSITION QUALIFICATIONS:

  • Successfully complete and maintain compliance with SEGs safety program and policy.
  • Submit to periodic customer required background and drug screenings.
  • Must have the ability to work variable hours, including nights/weekends, and travel within the district/state/region/country based on customer requirements.
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.
  • Practices electrical safety measures.
  • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance.
  • May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
  • Ability to obtain and maintain a valid TWIC card.
  • Proficient with hand and power tools for equipment assembly
  • Strong computer skills
  • Strong problem-solving and logical thinking skills
  • Works well under time constraints and in stressful situations
  • Explain technical problems and solutions.
  • Collaborates effectively with the team to meet project deadlines.

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