Site Supervisor

Company Overview - PFP Logistics

• We assist our partners in achieving their operational and financial goals by reducing labor costs, improving productivity, and eliminating risks through innovative freight handling programs and value added services. We hold ourselves personally accountable within our client's supply chain. At PFP Logistics we strive to be the preferred provider of pay-for-performance freight handling services.

Job Description

• Site Trainers/supervisors are responsible for coordinating daily operations during their shift. This role includes training new staff, holding accountability with employees, managing workflow and optimizing production, documenting daily site activity, and building a positive workplace culture. Shift supervisors engage in routine problem-solving to navigate employees, customer requests, and workload fluctuations.

Responsibilities:

• Provide leadership training and coaching
• Manage and improve site profitability
• Develop and maintain a healthy, motivated workplace culture
• Distribute tasks and oversee daily workload
• Provide high quality customer service on a daily basis
• Prioritize and promote safety
• Provide training and support to employees
• Key payroll daily
• Communicate w/ upper management regarding issues & opportunities
• Track and monitor warehouse labor logs
• Hold accountability with workforce, including terminations
• Collaborate with corporate office
• Complete administrative tasks including onboarding, payroll, and manage HRIS system

Knowledge, Skills, and Abilities:

• Team player; enjoys coaching and teaching
• Values interpersonal relationships
• Strong customer service
• Understanding profit and loss
• Ability to positively impact gross profit
• Time management
• Conflict resolution
• Empathetic listening
• Problem solving; strategic decision making and ability to prioritize
• Full understanding of industry safety standards
• Patiently demonstrate kind, direct, and clear communication; assertive