Service Manager

Service ManagerArrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and team members with a commitment to our vision, mission, and core values.Our Service Managers enjoy a company vehicle and other benefits including:generous time off11 paid holidays401(k) with company match, Roth IRAmedical, dental, and vision insurancehigh deductible HSAtelemedicinedisability, cancer, and accident insurancehealth & wellness suitecompany-paid + additional, optional, life insuranceABOUT OUR FAMILY OF BRANDSWe have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.A DAY IN THE LIFE AS A SERVICE MANAGERAs a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.Minimum Qualifications:Industry experience (preferred)Demonstrated leadership abilitiesEffective verbal and written communicationConflict resolutionEffectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)Proven track record in achieving sales resultsProven ability to multitaskStrong organizational skillsBasic math skillsAbility to pass any state regulatory agency required licensing/certification examsAble to work a 40-hour (minimum) work weekAccessible after hours (including weekends/holidays)Possess current Driver's LicenseMeets company driving standardsHigh school degree or equivalency, college preferredARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.