Senior Customs Brokerage Manager
2 days ago
Title: Senior Manager, Customs BrokerageLocation: Chicago, IL OR Cleveland, OH (Must be in either location – will need to be onsite 3 days/week and remote 2 days/week)Position SummaryThe Senior Manager, Customs Brokerage, oversees multiple teams within a brokerage center, ensuring the effective operation of customs brokerage services. This role is responsible for leading Managers and Supervisors, achieving strategic and financial objectives, and fostering team development. The Senior Manager collaborates with branch leadership, Sales, and senior company leadership to meet strategic goals, control expenses, and drive performance. Succession planning and team growth are critical aspects of this role, ensuring sustainable success and operational excellence.This position is essential to driving the success of the customs brokerage organization by overseeing multiple teams, achieving strategic and financial goals, and fostering a culture of excellence. The Senior Manager, Customs Brokerage, plays a pivotal role in aligning operations with organizational objectives and ensuring long-term growth and success.Key ResponsibilitiesLeadership and OversightLead and mentor Managers and Supervisors, ensuring they effectively manage their teams and meet operational goals.Conduct regular meetings with direct reports, including weekly team meetings and one-on-one sessions.Handle escalations, resolve personnel issues, and ensure alignment across all teams within the brokerage center.Strategic CollaborationInteract regularly with General Managers and Operations Managers for supported branches to align operations with branch objectives.Partner with Sales and senior leadership to achieve strategic goals and support business development initiatives.Operational and Financial ManagementManage brokerage operations to meet budget goals, control expenses, and drive revenue generation.Evaluate staffing needs for the brokerage center and develop resource plans to meet current and future demands.Monitor and ensure compliance with established KPIs, accuracy standards, and timeliness in billing and collections.Team Development and Succession PlanningDevelop teams by fostering a culture of growth, continuous improvement, and accountability.Identify high-potential employees and create succession plans to ensure organizational sustainability.Support training and development initiatives across all levels of the brokerage center.Performance Monitoring and ImprovementEvaluate team performance, provide actionable feedback, and implement strategies to address operational challenges.Ensure client satisfaction by maintaining high standards of service and resolving escalated issues promptly.Collaborate with Compliance, Finance, and other internal departments to drive process improvements and maintain operational integrity.QualificationsBachelor’s degree in Business, Logistics, or a related field preferred.U.S. Customs Brokerage License preferred Minimum 7-10 years of experience in customs brokerage, with at least 3-5 years in a senior leadership role.Comprehensive knowledge of U.S. Customs regulations, entry processes, and compliance requirements.Proven ability to manage large teams, control expenses, and meet financial and operational goals.Strong strategic thinking, problem-solving, and decision-making skills.Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels of the organization.Proficiency in Microsoft Office Suite and experience with customs brokerage software.
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Senior Customs Brokerage Manager
2 days ago
Chicago, United States Bluebird Staffing Full timeTitle: Senior Manager, Customs BrokerageLocation: Chicago, IL OR Cleveland, OH (Must be in either location – will need to be onsite 3 days/week and remote 2 days/week)Position SummaryThe Senior Manager, Customs Brokerage, oversees multiple teams within a brokerage center, ensuring the effective operation of customs brokerage services. This role is...
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Senior Customs Brokerage Manager
2 days ago
Chicago, IL, United States Bluebird Staffing Full timeTitle: Senior Manager, Customs Brokerage Location: Chicago, IL OR Cleveland, OH (Must be in either location – will need to be onsite 3 days/week and remote 2 days/week) Position Summary The Senior Manager, Customs Brokerage, oversees multiple teams within a brokerage center, ensuring the effective operation of customs brokerage services. This role is...
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Customs Brokerage Supervisor
3 weeks ago
Chicago, United States Mohawk Global Full timeMohawk Global provided pay range This range is provided by Mohawk Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $80,000.00/yr Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including...
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Customs Brokerage Supervisor
1 week ago
Chicago, Illinois, United States Mohawk Global Full timePlease note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when...
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Licensed Customs Brokerage Import Manager
5 days ago
Chicago, IL, United States FreightTAS LLC Full timeCustoms Brokerage Import Manager. Licensed Required Department: Customs Brokerage Level: Manager/Supervisor Overview: Salary Range: $85,000–$125,000 Position Summary The Import Manager directs and manages the activities of the import department within a branch, ensuring all import activities—both transportation and customs brokerage—are in compliance...
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Licensed Customs Brokerage Import Manager
3 days ago
Chicago, IL, United States FreightTAS LLC Full timeCustoms Brokerage Import Manager. Licensed Required Department: Customs Brokerage Level: Manager/Supervisor Overview: Salary Range: $85,000–$125,000 Position Summary The Import Manager directs and manages the activities of the import department within a branch, ensuring all import activities—both transportation and customs brokerage—are in compliance...
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Customs Brokerage Specialist
5 days ago
Chicago, IL, United States Radix Group International, Inc Full timeJob Title: Customs Brokerage Specialist Job Location: Chicago, Illinois DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading...
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Customs Brokerage Specialist
1 week ago
Chicago, IL, United States Radix Group International, Inc Full timeJob Title: Customs Brokerage Specialist Job Location: Chicago, Illinois DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading...
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Customer Service Representative
3 weeks ago
Chicago, United States NBI Logistics INC Full timeLocation: United States Only (Remote/Hybrid) Company: NBI Logistics Group About Us NBI Logistics is an A-Rated U.S. freight brokerage specializing in mission-critical, high-value, and time-sensitive freight. We work with major global brands and operate with speed, precision, and reliability. Role Overview You will support daily brokerage operations, manage...
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Vice President of Brokerage
3 weeks ago
Chicago, United States Cross Street Full timeJob Title: Vice President of BrokerageLocation: Chicago, IL (Hybrid)Reports To: Principal / Managing PartnersExperience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.About Cross StreetCross Street is a Chicago-based real estate services firm with deep roots in property operations and client...
