Events & Exposition Sleep Expert

Is your current job a nightmare? Make it a dream job at Mattress Firm®

Join Mattress Firm as a Sleep Expert® and have the job of your dreams

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

This opportunity requires 90%-100% travel across the United States for at least 8 months of the year. Preference for individual to live within an hour commute of a major airport.

Benefits Include:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts, including: Mattresses and sleep accessories, cell phones and electronics, travel, car and home loans
• Hotel and lodging provided
• Access to rental vehicle
• Opportunity to acquire personal travel points
• Daily per diem provided
• Award winning training seminar

The individual in this position provides excellent customer service to assist customers in purchasing the right product at the right price. The position also ensures that events and expositions have a seamless execution.

Essential Responsibilities

• Direct Sales experience required
• Experience working in a Home Show/Fair/Event Space environment
• Adheres to conference planning schedule, policies, and guidelines.
• Acts as the point person for incoming packages, event materials and information.
• Coordinates and manages the event set-up and tear down.
• Contacts local management to solicit partners to assist at the event.
• Complete all required training modules and certifications prior to the due date
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all
• Communicate professionally with all internal and remote external contacts
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation
• Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations
• Demonstrates individual sales excellence on all product categories.
• Represents at least thirty (30) percent of total volume of event sales.
• Meets minimal margin and ticket goal established by management.
• Incorporates corporate directed selling strategy for designated products/services into selling behavior.
• Maximizes sales opportunities based on key performance indicators.

Non-Essential Responsibilities

• Conducts weekly pre-event conference calls with District Mangers and Area Managers.
• Schedules partners to work the event.
• Conducts product-focused sales and expo sales strategy meetings on the mornings of the event.
• Minimizes shrink through inventory management practices.
• Embraces and encourages turnovers to and from other partners working the event.
• Provides training based coaching and feedback with partners working the event.
• Offers motivational support to other partners attending the sales event.
• Participates in training classes to say abreast on product and company programs.
• Maintains confidentiality of information.
• Represents the company in a professional manner.
• Completes other projects and special assignments as requested by supervisor and/or Senior Management.
• Updates job knowledge by participating in educational opportunities
• Execute company initiatives and other activities requested by supervisor
• Contributes ideas on ways to optimize or improve the team, the department, and the Company
• Execute company initiatives and other activities requested by supervisor
• Update job knowledge by participating in educational opportunities
• Contribute ideas on ways to optimize or improve the team, the department, and the Company

Education

• High School diploma or equivalent preferred

Professional Experience

• 1+ Years Retail Experience required
• 3+ Years Direct Sales Experience required

Skills List

• Upholds Mattress Firms core values: Service, Passion, Integrity
• Interpersonal: Adapts to new situations, changes, and shifts strategies to meet different types of challenges
• Self-Motivated: Organizing and Planning time between specific activities
• Conflict Resolution: Effectively manages and resolves conflict in a positive way
• Technical: Skillful in compiling, organizing and using data to enhance planning and effectiveness.
• Multitasking: Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc.
• Communication Responsiveness: Returns phone calls and emails in timely manor
• Articulated: Knowing when to initiate communication and respond
• Communication: Mindfully hearing and attempting to comprehend the meaning of words spoken by another person
• Time Management: Skilled in initiating, structuring and carrying out steps to complete projects and tasks

Knowledge

• Basic Retail Sales Knowledge
• Microsoft Office Products

Physical Demands

• Sitting or standing for up to 10+ hours
• Walking frequently
• Able to engage and speak to customers
• Reaching with hands and arms
• Moving and lifting 50+ lbs

#LI-Remote

Now don't fall asleep out there... the sooner that we receive your application, the closer you are to the career of your dreams

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.Learn More

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