FRONT DESK AGENT
1 week ago
Part-Time Front Desk AgentStarting Pay: $19.00/hourOverview:The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.Potential Career Paths:Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of OperationsKey Duties & Responsibilities:Resolve guest complaints, ensuring guest satisfaction.Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.Maintain positive guest relations at all times.Resolve guest complaints, ensuring guest satisfaction.Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.Obtain assigned bank and ensure accuracy of contracted monies.Keep bank secure at all times.Answer department telephone within 3 rings, using correct greeting and telephone etiquette.Process all guest check-ins.Verify registration card information with the guest.Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.Direct Bell Person to escort guest and transport their luggage to the room.Handle overbooked or walked in guests.Accept and record wake-up call requests.Monitor, send and distribute guest faxes.Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).Resolve discrepancies on the room status report with Housekeeping.Match the bucket check to in-house guest ledger report; report discrepancies to Manager.Process all check-outs.Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.Education and Experience:High School Graduate or General Education Degree (GED).One year previous experience in a similar position in a hotel.Basic computer skills required.Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.This position will require overnight hours/duties
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FRONT DESK AGENT
2 weeks ago
El Segundo, United States Crestline Hotels & Resorts Full timePart-Time Front Desk Agent Starting Pay: $19.00/hour Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Potential Career Paths: Front Desk Supervisor...
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Front Desk Agent
9 hours ago
El Segundo, CA, United States Residence Inn Los Angeles LAX El Segundo Full time*The Residence Inn at LAX/El Segundo is looking for a Part-Time Front Desk Agent*Starting Pay: $19.00/hourOverview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and...
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Aloft El Segundo Los Angeles Airport
1 day ago
El Segundo, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and...
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El Paso Doubletree Front Desk Agent
2 weeks ago
El Paso, United States Remington Hospitality Full timeFront Desk Agent The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner. Core Responsibilities: Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly,...
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El Paso Doubletree Front Desk Agent
1 week ago
El Paso, United States Remington Hospitality Full timeFront Desk AgentThe Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner.Core Responsibilities:Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately...
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Aloft El Paso Downtown
1 week ago
El Paso, TX, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...
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Aloft El Paso Downtown
6 days ago
El Paso, TX, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...
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Aloft El Paso Downtown
2 weeks ago
El Paso, TX, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...
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Front Desk Agent
2 weeks ago
El Paso, United States MCR Hotels Full timeFairfield El Paso AirportCLEANLINESS and FRIENDLINESS at Fairfield El Paso Airport!The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.Areas Of ExcellenceHappy GuestsSpotless CleanlinessProduct Consistency & QualityTeamworkDuties And Expectations1. Happy GuestsGuest Relations: Greet guests happily upon arrival and...
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Front Desk Agent
2 weeks ago
El Paso, United States MCR Hotels Full timeFairfield El Paso Airport CLEANLINESS and FRIENDLINESS at Fairfield El Paso Airport! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. Areas Of Excellence Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties And Expectations 1. Happy Guests Guest Relations: Greet guests happily upon...
