Consumer Title Processor

2 months ago


Englewood, United States Vets Hired Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Review all assigned Title applications submitted to ensure completion of all required data
  • Review all dealer documentation for accuracy and completeness prior to funding any new loans/letters of credit
  • Handle and resolve all incoming inquiries and escalation issues courteously and professionally
  • Maintain a thorough working knowledge of all partner credit union operational policies and guidelines products and services
  • Interact with governmental agencies dealerships credit union partners assisting them with error resolutions lien perfections and general title questions

QUALIFICATIONS

  • High School Diploma or equivalent work experience required
  • A minimum of 2 years of focused on consumer loan title processing experience required
  • At least 1 year of customer service experience preferred
  • Ability to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner
  • Proficiency in MS Office (Word Excel PowerPoint Outlook)
  • Strong communication skills both verbal and written are necessary
  • Excellent customer service skills with a high attention to detail
  • Prioritize workload based on department requirements and customer needs
  • Strong analytical skills required with a high degree of accuracy
  • Ability to work flexible hours as needed
  • Ability to multitask in other areas of the unit
  • Aptitude to work independently as well as part of a team
  • Positive attitude and teamoriented
  • Ability to function in changing environment

Remote Work :

No



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