Transportation Driver

Job DetailsJob Location: DV Ops Denton LLC - Denton, TXDescriptionSkilled Nursing Facility Transportation Driver will be responsible for transporting residents in a courteous and timely manner to and from events, programs, shopping and appointments.Essential Duties and ResponsibilitiesProvide safe and timely transportation of residents to various locationsCoordinate necessary vehicle maintenance. Vehicle related responsibilities include but are not limited to: Performing pre and post trip inspections of assigned vehicle; maintaining cleanliness of vehicleResponsible of noting and possibly resolving resident complaints. Reports more complex issues and complaints to Administrator for resolutionResponsible for greeting and directing residents, visitors and vendors to the appropriate locationMaintain visitor security procedures- ensure guests and residents sign in/out, as requiredManage incoming and outgoing calls. Provide callers with company related information such as address, directions, fax number, website and other related informationManage incoming and outgoing mail process- including sorting and distribution of resident and company mailMay be required to assist with clerical duties such as faxing, filing, etc.Uses appropriate resources to ensure immediate work area, lobby and public restrooms are clean, organized and presentable, at all timesProvides shopping and errands for residents and Facility, as requestedQualificationsCompetenciesDemonstrates the ability to provide accurate and detailed information about routes and journeyCompetent at checking vehicle for problems and performing pre/post trip maintenance tasksCommitted to efficiently helping passengers when loading/unloading assistive devicesDemonstrates the ability to provide a secure environment for passengers while in transitPosition Type and Expected Hours of WorkThis is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.HIPAATeam members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company's HIPAA policies or procedures to facility CEO.Knowledge, Skills and AbilitiesAbility to communicate positively and effectively with internal and external customers at all levels of the organizationStrong computer and Microsoft Application skills. Must have an ability to learn new systemsAbility to work with a culturally diverse customer and team member populationMust have positive communication skills and demonstrated adequate maturity and patienceProficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skillsMust have excellent organizational skills with attention to detailMust be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisionsAbility to maintain a calm, professional demeanor under pressureMust be observant, show initiative and take action on observed needsMust maintain first impression perfection at all timesSelf-directing with the ability to work with minimal direct supervisionFlexibility in responding courteously to immediate needs of internal and external customers and callers; ability to establish priorities and maintain productivity despite numerous interruptionsAbility to organize, efficiently document and routinely update information; ability to apply procedures to work problems and situations.Required Education/ExperienceHigh School Diploma or EquivalentTexas Current CNA CertificationRequired LicenseValid Texas Driver License