Strategic Digital Transformation Leader

1 week ago

Dallas, United States Texas Staffing Full time

Strategic Digital Transformation LeaderWe are seeking a visionary and collaborative executive leader to drive large-scale digital transformation initiatives. The ideal candidate will have a proven track record of harnessing Gen AI, machine learning, and innovative technologies to deliver best-in-class transformations, operating model redesigns, and measurable business value enhancements. This role requires deep expertise in strategic planning, process reengineering, and building high-performing, cross-functional teams.Key Responsibilities:Lead end-to-end transformation engagements, including in-depth assessments, gap analysis, and delivery of actionable roadmaps for measurable business outcomes.Originate, structure, and execute large-scale initiatives, focusing on frictionless customer journeys and operational excellence.Build, mentor, and manage geographically distributed teams of transformation consultants, architects, and delivery staff.Spearhead process reengineering, customer journey redesign, and workforce optimization to drive customer satisfaction and efficiency.Manage P&L, portfolio management, and strategic partnerships to drive revenue growth and cost optimization.Deliver thought leadership and strategic guidance to clients and internal teams, leveraging industry best practices and emerging technologies.Required Qualifications:18+ years of progressive experience in Digital transformation, digital operations consulting, or related leadership roles.Demonstrated expertise in Gen AI/ML technologies, digital CX transformation, and operating model redesign.Proven success in leading large, geographically distributed teams and managing multi-million-dollar portfolios.Strong background in process reengineering, journey mapping, workforce management, and agentic automation.Six Sigma Black Belt or equivalent process improvement certification required.Preferred Experience:Experience in Automotive industryTrack record of developing and implementing minimal touch operating models and future-of-work integration offerings.Strong client relationship management and business development skills.Key Competencies:Strategic vision and executionCross-functional collaborationTeam building and mentoringInnovation and change managementExcellent communication and stakeholder managementCognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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