Lead Cleaner- Sioux Falls

Cleaning LeadA Cleaning Lead at Velociti Services is responsible for leading a team of cleaners in their cleaning tasks. The cleaning lead is to ensure all work areas are cleaned by cleaners to Velociti Services and client standards, be responsive to clients' enquiries and specific requests, and communicate clients' cleaning requests to their teams.Duties/Responsibilities:The supervision of all cleaning staff focusing on their performance in terms of standards of cleanliness and their behavior whilst on dutyMust possess excellent communication skills in speaking, writing, and even in listeningMust have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)Must be outstanding when it comes to organization and coordination of both humans and their activitiesEnsuring that a best-in-class cleaning service is delivered to all areas of the worksite / buildingReviewing work schedulesKeeping track of inventory, ordering of cleaning materials / supplies and equipmentMonitoring of all cleaning activitiesEnsuring all staff are aware of the Health and Safety policies and proceduresQuickly resolving disputes between staffTraining new employeesFilling in / General Cleaning as neededCommunicating with managementResolve any complaints and conflictsDiscipline and reward employeesMaintaining good relationships with customersConduct worksite inspectionsOther duties as assigned or requestedIdeal Candidate Experience:Team player with a positive attitude and ability to maintain a positive attitude and restore morale to a teamPrevious experience in a cleaning environmentPrevious experience in managing a teamThe ability to implement and adhere to standards and proceduresThe ability to stand, sit and walk for extended periods of timeThe ability to process negative feedback and remain professionalAbility to prioritize tasks and to delegate them when appropriateAbility to act with integrity, professionalism, and confidentialityAttention to detailPassion for customer serviceAccountability and dependability in all that you doA strong commitment to company service valuesHigh School Graduate or higher preferredValid drivers license and MVR requiredTime management - organizing, planning, and prioritizingAbility to multi-task and change directions easilyKindness and concern for othersPhysical Requirements:Applicants for this role must be able to:Lift boxes and packages weighing up to 60 poundsLift, bend, squat, and stretch to move boxes, parcels, and shipmentsClimb small to medium flights of stairs multiple times a dayStanding for extended periods of timeBenefits:Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:Company-Provided Benefits (Full-Time, 30+ Hours per Week)Basic Life Insurance and Accidental Death & Dismemberment (AD&D)Short-Term Disability InsuranceVoluntary Benefits:Medical and Dental InsuranceAdditional Life and AD&D InsuranceSupplemental Short-Term Disability InsuranceLong-Term Disability InsuranceHospital Indemnity, Accident, and Critical Illness InsuranceRetirement:401(k) Retirement Plan available for all team membersVelociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.