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Inside Sales Representative
2 months ago
We are seeking a motivated and driven Inside Sales Representative to join our growing sales team in Garfield, NJ.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Sell our safety solution and crowd control products including safety signs, traffic signs, pipemarkers, steel barricades, stanchion belts and more to customers throughout North America.
- Drive profitable growth and achieve sales and margin budgets.
- Prospect and identify new opportunities and customers.
- Build meaningful relationships with customers through a consultative selling approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the customer and the company.
- Enhance the customers’ experience by identifying opportunities to offer products based on the customer needs.
- Follow multi-step end-to-end sales sequences - including phones, email, and LinkedIn - to set meetings and ultimately win more business with prospective and current clients .
- Re-prioritize and adapt to an ever-changing environment including learning new CRM’s, sales processes, and newly added product lines.
- Identify and prospect potential clients in various industries to generate new business opportunities and relationships.
- Develop and maintain a robust sales pipeline by actively engaging with prospects through cold and warm calling, emails, networking events, consistent follow-up, and other lead generation methods.
- Utilize knowledge and understanding of various CRM tools to effectively manage sales pipeline.
- Be knowledgeable of, present, and demonstrate company products and services to prospective clients.
- Understand client requirements and provide customized solutions that meet their specific needs to create “repeat” customers.
- Collaborate with the sales teams to develop tailored sales strategies and proposals.
- Negotiate pricing and contractual terms in partnership with the company estimating team to ensure successful deal closures with clientele.
- Build and maintain strong relationships with key decision-makers and influencers within current and new client organizations.
- Partnership with the company marketing teams to keep abreast of industry trends, competitors, and market conditions to effectively position our products and services.
- Collaborate with various departments to win deals including customer service, purchasing, accounting, and custom art.
- Achieve and exceed assigned sales targets and objectives monthly.
- Provide weekly and monthly sales reports, updates, and feedback to senior management.
- Provide timely and effective customer support by addressing any requests or concerns as they relate to things such as order confirmations, product availability and delivery.
- Receive and process requests for price quotes (RFQ), orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
- When necessary, enter high-volume orders into fulfillment system for processing, including packaging and shipping preparation; verify order is correct prior to shipment.
- Continue to develop sales skills and expand product knowledge.
- Travel when necessary, including overnight.
EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree required
- 2-5 years of experience in sales with a proven track record, preferably with B2B
- Strong interpersonal, communication, verbal, and written skills
- Excellent negotiation, influencing and resourcefulness skills
- Excellent communication and interpersonal skills to effectively engage with clients and build long-lasting relationships
- Strong negotiation and closing skills to secure profitable deals
- Self-motivated and target-driven with a results-oriented mindset
- Strong attention to detail, problem-solving, and sense of urgency for successful project and sales execution
- Must be comfortable working independently and making minor decisions without direct supervision
- Solid understanding of sales processes and techniques
- Proficiency in CRM software to manage leads and sales activities
- Experience using HubSpot Sales preferred