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Genesys & AWS Consultant

2 months ago

Plano, United States Ztek Consulting Full time
  • In depth knowledge of Genesys outbound framework/Genesys CTI with AWS.
  • Experience with configuration and options as it relates to OCS, specifically versions 8.1.5xx.x.
  • Experience with composer development for Genesys Orchestration Server and GMS.
  • Experience with administration and management of outbound campaigns through GAX.
  • Experience with different outbound callings campaigns(Predictive, push previous, GVP…).
  • Experience developing API integrations.
  • Knowledge of outbound skilling, treatments, SCXML programming for advanced treatments, and VXML programming for GVP applications.

ABOUT Ztek:

Website:

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Disclaimer:

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.