Level 1 IT Support Specialist

2 weeks ago


Suffolk County, United States Revco Lighting & Electrical Supply, Inc. Full time

THIS POSITION IS ON-SITE IN SOUTHAMPTON, NYTHIS IS NOT A REMOTE JOBImportant Note on Location & HousingDue to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY.Please do not apply if you are out of state or planning to relocate.Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting.Thank you for your understanding.Summary: To support, maintain and expand current IT and infrastructure capabilities.Duties and Responsibilities:Physical Installation and management of network, security, and phone systemsProvide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devicesManage software license and installation as well as providing instruction to the staff regarding proper usage of said software.Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning.Perform ERP system data and user maintenanceResponsible for procuring equipment and software as needed and within budgetProduce reports as needed for management from multiple data sources.Competencies:Proficient with Microsoft Office Suite with a strong emphasis in MS ExcelExcellent interpersonal and customer service skillsFirm understanding of existing network programs and capabilities Strong analytical and problem-solving skillsExcellent troubleshooting ability Experienced working in a Windows Operating system environment Basic Programming and Web Design knowledge RequirementsAssociate degree in Computer Science or equivalent experienceAt least (2) years of experience in network maintenance or user technical support preferredA+, Network+, and similar certifications preferredPerform upgrade and maintenance tasks during designated maintenance windows Must be able to lift up to 50 lbs.Must be able to communicate effectively with coworkers, managers and vendors.Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures.Must represent the company in a positive and professional manner. Must be able to work with minimum supervision.



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