Director – End User Compute Engineering and Automation

3 weeks ago

Plano, United States Toyota North America Full time

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.


We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply


Our people make all the difference in our success.


An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.


To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.


This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.


Who We’re Looking For

Toyota Financial Services is seeking a dynamic and experienced Senior Manager for End-User Compute (EUC) to lead the engineering team in the automation of manual processes across our organization. This role requires a visionary leader, with hands on engineering experience, who can drive the transformation of our end-user computing environment by identifying, designing, and implementing automation solutions that enhance efficiency, reduce errors, and improve the overall user experience of our hybrid workforce.


What you’ll be doing


  • Leading the development and execution of a strategic roadmap for automating manual processes within the EUC environment.
  • Collaborating with cross-functional teams to identify and implement automation opportunities that enhance self-service capabilities and align with business goals.
  • Designing, deploying, and integrating automation solutions that empower users to resolve issues and perform tasks independently through self-service channels.
  • Managing and mentoring a team of EUC specialists and automation engineers, fostering a culture of innovation.
  • Establishing and maintaining strong relationships with key vendors, ensuring they meet service level agreements (SLAs)
  • Defining and tracking key performance indicators (KPIs) to measure the impact of automation initiatives.
  • Ensuring that all automation processes adhere to company security policies and regulatory requirements.


What you bring


  • 8+ years of experience in End-User Computing (EUC) or IT management roles, with a focus on process automation and self-service solutions.
  • Proven experience with automation tools and technologies, such as Robotic Process Automation (RPA), scripting, and AI-driven solutions for self-service applications.
  • Hands on experience implementing and managing End User Software, Hardware, and Platforms at and Enterprise level including, Operating Systems, device selection, lifecycle planning, and supplier management.
  • Strong understanding of IT infrastructure, desktop management, and self-service support environments.
  • Demonstrated ability to lead and manage teams, with a track record of successfully implementing self-service automation projects.
  • Excellent vendor management skills, including contract negotiation and performance management.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field


What We'll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement.
  • Team Member Vehicle Purchase Discount.
  • Toyota Team Member Lease Vehicle Program (if applicable).
  • Comprehensive health care and wellness plans for your entire family.
  • Flextime and virtual work options (if applicable).
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
  • Paid holidays and paid time off.
  • Referral services related to prenatal services, adoption, childcare, schools and more.
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
  • Relocation assistance (if applicable)


Belonging at Toyota


Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.


Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.


Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

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