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Laboratory Technician

2 weeks ago

Alameda, United States Intellectt Inc Full time

: Complaint Investigations Tech

: Alameda, CA

Duration: 06 Months

Shift Timings: 5 AM -1:30 PM

Job Description:

for implementing and maintaining the effectiveness of the quality system.
routine testing (physical, chemical or functional) on products returned from the field due to a customer complaint, using a variety of lab equipment.
and record all test data and maintain proper documentation of all lab work.
customer returns in a timely manner in accordance with ISO and FDA QS Reg.
company goal for timeliness of complaint investigations and closures.
of regulations and standards affecting IVD?s and Biologics.
have good written and oral communications skills.
possess good laboratory practices, including handling of chemicals and biohazardous material.

The Technician will be responsible for:

boxes safely and sorting the returned products accordingly by product lines.
returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.
Technician will document complaint investigations in the Complaint Handling System.
Technician will also use troubleshooting equipment like, multimeters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.

Must Have:

computer skills to navigate Internet programs used,
Excel skills and be able to read, write and comprehend English.
in the Medical Device / Biotech Industry is preferred.
of Electronic Troubleshooting is preferred.
to work in a team setting is a plus.
learner and ability to follow written work instructions of SOP’s is preferred.
documentation skills are a must.
computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
to focus while performing repetitive and routine investigations is a must.
fit for workers with Manufacturing, Inspection, and Assembly experience.
education required is H.S. Diploma or equivalent (such as GED).
Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
college graduates with a Bachelor’s degree in Engineering or other subject will be considered.

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