Salesforce Administrator- REMOTE
2 weeks ago
*FULL TIME TELEWORK POSITION*- Must be located in San Antonio, Texas Area.
This position is to support the Department of Energy in San, Antonio TX
Must be able to obtain Public Trust- US Citizenship Required.
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
- Provide advanced administration support for Salesforce.
- Resolve escalated issues.
- Handles user requests for system needs and upgrades that are unique or complex and require additional research.
- Implements various applications of a highly complex nature.
- Optimize system performance.
- Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
- Performs root cause analysis and diagnostics on the more unique or complex production systems.
- Collaborate with cross-functional teams to implement complex configurations and enhancements.
- Conduct thorough troubleshooting and provide guidance to Tier 1 and Tier 2 administrators.
- Applies scripting methodologies to automate related tasks.
Minimum Qualifications
- Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
- 5+ years of experience in information technology, systems administration or other IT related field.
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